Accountabilities:

• Performs data analysis and reporting utilizing a detailed knowledge of computer systems, data analysis and database management to support the needs of sales regions.

• Collects and manipulates data as well as create, design, and develop queries to analyze, track and report internal data.

• Prepares reports and recommendations and participates in the analysis and interpretation of data as appropriate.

• Proactively seeks to improve knowledge and opportunities to learn about new and existing products and services available. Utilizes this knowledge in handling customer requests to add value to customer interactions.

• Develops and support reporting and BI systems across business functions.

• Designs and develops reports and dashboards that are user-friendly, scalable across multiple teams, provide drill down capabilities, and supported by the agreed methods and tools.

• Performs advanced data hygiene checks and implement precautionary measures to ensure data quality.

• Verifies the collected data is within required quality standards.

• Plays an active role in maintenance of reports, dashboards, and databases.

• Adheres to current standards (e.g., GDPR requirements).

• Creates (wherever applicable) and maintains documentation related to data infrastructure, dashboards, reports, and analytical solutions, and stores output in appropriate repositories.

• Assists in the development of end-user training materials.

• Other duties as assigned.

Qualifications:

• Bachelor’s degree or has completed 2 years level in College without back subjects or incomplete units

• 1 year of relevant experience

• Experience in a business or sales environment analyzing data, writing queries, and developing reporting solutions.

• Strong analytical skills and ability to relate information into actionable recommendations to optimize sales, marketing, and business initiatives.

• Strong oral and written communication skills.

• Ability to learn various internal customer, sales tools, and related applications

• Ability to work effectively with all levels of the sales organization and develop and maintain solid working relationships with those teams to establish trust.

• Ability to take direction and work independently yet able to work in a team-driven atmosphere.

• Willing to work on fixed night shift

• Requires proficient use of SQL, Outlook, Excel and Internet Applications

• Strong organizational, time management and forecasting skills

• Internet connection – 10mbps above

• Proven customer service skills and strong customer focus required.

• Exposure in Tableau, Salesforce and PowerBI is an advantage

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

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