Jobs Companies ING Circle Lead

About this Circle Lead role at ING

ING · Onsite · Manila (One Ayala Tower 2)

Leads a team, sets the standards for their area and takes responsibility for developing, innovating and safeguarding knowledge in their area. Leads a contact center (internal or outsourced) providing customer service, product support, sales, and/or specialized services to deliver the highest levels of service to customers. Executes the contact center strategy to deliver quality of service, sales results, continuous optimization of the whole performance offered to the customer and adoption of new technology.

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About ING

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do.

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