About the role: 
The Catering Coordinator is responsible for for providing administrative support to the Catering team while being familiar with all aspects of the catering services planning process. 

What you will do: 

• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards. 

• Prepare accurate written correspondence including letters, contracts, proposals, reports, Banquet Event Orders (BEO), schedule of events, printed menus, and e-mails. 

• Maintain information systems, which include but are not limited to menu input, average check update, BEO, merge document templates, assigning inquiries in different platforms. 

• Run and distribute daily, weekly, and monthly reports as required by the Catering & Conference Services team. 

• Support managers by coordinating site inspections, menu tastings, and internal communication with operational departments. 

• Assist clients in the absence of a Catering or Conference Services Manager, providing prompt, professional, and solution-oriented service. 

• Ensure event spaces and collateral are presentation-ready, reflecting luxury brand standards. 

• Communicate effectively with Banquets, Culinary, Rooms, and other operational teams to relay client needs and special requests. 

• Provide general administrative support and perform the duties of other team coordinators when required. 

What you will bring:  

• Prior administrative experience, preferably in a luxury hotel or resort. 

• Excellent personal presentation and interpersonal skills. 

• Ability to handle a large volume of telephone calls in an efficient and courteous manner. 

• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment. 

• Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred/is a plus. 

• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. 

• Excellent communication in both English and Spanish language required 

What we offer: 

• Energizing Employee Culture where you are encouraged to be your true self!  

• Competitive salary and a comprehensive benefits package 

• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan) 

• Complimentary accommodation at other Four Seasons Hotels and Resorts 

• Complimentary dry cleaning for business clothing 

• Complimentary employee meals 

• Paid holidays, vacation, and sick days 

• Culinary, retail and wellness experiences at special rates