Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : Software Product Management, Machine Learning (ML), Telecommunications Billing
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education BE or any equivalent

Summary:
We are looking for a Product Manager who can operate at the intersection of market strategy, deep domain expertise, and customer engagement. You will shape the direction of an AI-powered software platform that helps telecom operators make faster, smarter decisions about their networks — and you will own that story from product conception through to customer adoption.

This is a high-visibility role combining product management discipline with direct customer engagement — working alongside enterprise carriers, influencing roadmap through real-world feedback, and representing the product in competitive evaluations, RFP cycles, and industry forums.

Within the platform, you will own modules that translate network health signals into trusted operator decisions — spanning anomaly detection, investigation and explanation workflows, root-cause ranking, predictive risk assessment, and next-best-action recommendations.

Responsibilities:
Define market problems and translate them into prioritized requirements and user stories
Build and maintain personas for network ops, planning, and optimization stakeholders
Own the product roadmap and release plans drive cross-functional alignment
Conduct competitive analysis and Win/Loss reviews to sharpen strategy and positioning
Develop and deliver a standard demo tailored to telecom network use cases
Lead RFP/RFI responses with technical accuracy and clear differentiation
Represent the product at user conferences and facilitate Customer Advisory Boards
Required
15+ years of overall experience in product management, pre-sales, or solutions roles within the software industry
8+ years of hands-on domain experience in telecom network operations, planning, and optimization (RAN, Core, Transport, IP/MPLS)
Experience with carrier-grade software products (OSS/BSS, NMS, network analytics, or similar)
Proven ability to engage CxO and technical stakeholders prior RFP ownership

Preferred:
AI/ML-powered products — network analytics, anomaly detection, predictive maintenance, or automation
Agentic AI experience — positioning or building AI agent-based workflows is a strong differentiator
Exposure to network digital twin, intent-based networking, or closed-loop automation
PM certifications (Pragmatic Marketing, AIPMM)

15 years full time education BE or any equivalent

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.