About this Business Development Manager role at HBX Group
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide and 60,000 hard‑to‑reach high‑value clients across 140 source markets. Tech‑driven and customer‑first, Team HBX Group is the beating heart of what we do. Our people ‘move fast, dream big and make the difference’ every day — because it’s tech + data + people that truly sets us apart.
Job Summary
The Strategic Account Developer drives partner acquisition, commercial differentiation, and long‑term growth for key hotel partners. The role focuses on identifying new opportunities, enhancing value with existing partners, and executing strategic plans aligned with HBX Group’s commercial goals. Strong commercial acumen, negotiation skills, and cross‑functional collaboration are essential.
Responsibilities
- Identify and target new strategic partners.
- Build tailored value propositions and product offerings.
- Coordinate closely with Acquisition to ensure efficient onboarding and conversion
- Target partners with uplift potential and design differentiated conditions.
- Prioritise hotels by value opportunity and align with commodity owners.
- Apply SPA model expertise and negotiate exclusive or tailored agreements.
- Implement strategic plans agreed with the Regional Account Developer Manager.
- Prioritise partner interactions based on impact.
- Analyse customer needs, market trends and competitive offerings.
- Support ecosystem deployment (Roiback, MKT, Data, Insurance, etc.).
- Identify pipeline potential and improve contracting quality to drive conversion.
- Build long‑term joint growth plans with partners.
- Identify opportunities aligned to partner strategy (markets, segments, lead‑time, volume).
- Work with commodity, acquisition, differentiation and direct channel teams.
- Support transitions into differentiated models (SPAs, strategic acquisitions).
- Collaborate with marketing, operations and commercial teams to ensure smooth delivery.
- Build strong relationships with customers and hotel partners.
- Apply consultative selling to drive value.
- Support negotiations and optimisation with key strategic accounts.
- Represent HBX at industry events and trade shows.
Skillset and Experience Required
- Strong market knowledge and relationship‑building ability.
- Commercial acumen and advanced negotiation skills.
- Strong business development and planning capability.
- Data‑driven decision‑making.
- Understanding of HBX products and hotel revenue management principles.
- Collaborative, adaptable and effective across cross‑functional teams.
- Experience in commercial, client‑facing roles.
- Contracting and negotiation experience.
- Excellent written and spoken English.
- Experience in account planning and account growth.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected.
Join us and be part of a team where equal opportunities truly make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
