About this Brokerage Product Development Manager role at UPS
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Location: Frankfurt Airport
Job ID: R26020321
Join our UPS Supply Chain Solutions customs brokerage team at Frankfurt Airport and help customers move goods across borders with confidence. You’ll use your expertise to navigate complex clearance requirements and shape practical, competitive solutions that keep global trade on track.
Your Benefits
28 days of annual leave based on a five-day workweek, increasing with length of service to a maximum of 30 days
An Allianz company pension plan, with UPS matching your 2% contribution after two years of service, subject to plan eligibility and terms
A monthly €13.30 employer contribution to your employee savings plan
Access to UPS shares at a 5% discount through our employee stock purchase plan, subject to a two-year holding period
Your Tasks
Providing customs brokerage expertise for assigned accounts and supporting Sales and Operations in delivering customer requirements
Developing competitive and profitable brokerage solutions through solution design, pricing, contract negotiations and statements of work
Partnering with customers and internal teams to retain revenue, reduce churn and identify growth opportunities
Leading brokerage discussions during customer meetings and quarterly business reviews to strengthen long-term partnerships
Managing service levels, standard operating procedures and key performance indicators to ensure operational performance and customer satisfaction
Identifying and leading service, supply-chain and continuous-improvement initiatives, including corrective action plans and best-practice sharing
Your Skills
Bachelor’s degree or international equivalent, preferably in Business, Supply Chain, Logistics, Transportation or a related field
Current Customs Broker License
Relevant experience in customs brokerage, logistics or a related service area, with exposure to areas such as solution development, pricing and account management
Ability to collaborate across teams, build customer relationships and help improve service
Make your move and apply now with your earliest start date.
Our love of logistics is fuelled by our passion for people. That's why we're committed to eliminating discrimination and promoting equality across UPS — from the application process to our everyday workplace culture.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
