About this AWS Project Manager role at Ttecdigital
What You Will Be Doing:
Daily, the Project Managers focus on the following areas:
- Schedule stand-ups and other meetings with their team and their clients.
- Manage the budget for all of their projects, constantly communicating with clients about the scope, timing, and remaining resources
- Keep team members busy. There’s always work to be done. Our PMs help devs find the right work for them.
- Assist in documenting the design of the process for the contact center
- Provide key assistance for transitioning from delivery to managed services
- Helping clients understand how the delivery team will meet their business goals and the costs around using those technologies.
- Identifying tradeoffs between various solution options.
What You Will Bring:
- Knowledge of the contact center industry is a MUST HAVE
- AWS ecosystem knowledge - AWS Certifications are even better.
- Experience with AWS Connect is a huge plus
- Certified Scrum Master, SAFe certification
- Experience managing complex technology projects in/for large organizations
- Demonstrated ability to work with demanding clients in an ever-changing, fast-paced environment. We are customer-obsessed, and we deliver amazing results.
- Thorough knowledge of agile methodologies such as Scrum