About this Associate, Sales Development - Bilingual role at Concentrix
Concentrix · Onsite · Costa Rica- San Jose
Job Title:
Associate, Sales Development - BilingualJob Description
The role for Associate, Sales Development - Bilingual is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.You will:
- Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.
- Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.
- Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.
- Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.
- Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.
- Document all relevant prospect and customer interactions on CRM (Salesforce).
- Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.
- Review and report daily, monthly and quarterly metrics to help achieve sales goals.
- Provide accurate customer success to Managers in a clear and concise way.
- Partner with colleagues to facilitate best-practice sharing and continual learning.
You have:
- Must have - 3+ years of overall professional experience
- Must have - 1.5+ years of work experience in B2B sales, consultative sales in a target driven environment or account management (ideally within a large tech and/or advertising organization)
- Ideally, this experience will have been gained in a new business, customer acquisitions environment.
- Experience in cold calling, lead generation and lead qualification.
- Fluency language requirements (B2+) English.
- Highschool diploma, minimum.
- Salesforce experience or similar CRM tools.
- Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.
- Marketing knowledge gained in a professional or educational setting.
- An ability to think creatively and react quickly to tailor messaging to different conversations.
- Strong time-management skills and the ability to work independently.
- Comfortable in a constantly changing fast paces start-up environment.
- Confident using technology and speaking on the phone and zoom meetings.
- Proven ability to influence others and create a sense of urgency.
Location:
Costa Rica- San JoseLanguage Requirements:
English (Required), Spanish (Required)Time Type:
Full time
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