About this AI Developer role at TELUS Digital
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
India:
Hybrid:
This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida/Bengaluru/Hyderabad (4times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.
The Opportunity: AI Developer (Expertise in Java along with Gen AI)
Responsibilities
Must have overall 5+ years of experience in the IT Domain
Primary Skills: Java (8/17+), Python or Node.js with Spring Boot microservices on AWS — plus hands-on AI in real delivery, either AI-assisted development (Amazon Kiro, Cursor, Amazon Q) or applied GenAI (AI agents, RAG, MCP servers, Bedrock).
Secondary Skills: Docker, Kubernetes, Kafka and CI/CD. Good to have: migration and modernization experience, cloud security and compliance, and Telecom domain exposure.Build agentic systems: tool/function calling, multi-step orchestration, MCP servers, browser and workflow automation, and end-to-end agent observability.
Own the AI production concerns most teams skip: AI gateway, model tiering and routing for cost control, semantic caching, rate limiting, latency reduction (distillation, batching), prompt-injection defence, PII discovery and masking, bias and toxicity screening.
Microservices architecture in production service decomposition, REST/GraphQL API design, versioning, resilience patterns, multi-tenancy and data isolation.
AWS at depth compute (EC2, ECS/EKS, Lambda), storage (S3), messaging (SQS), IAM, and observability (CloudWatch).
Containers & orchestration Docker and Kubernetes in production (deployments, services, manifests, scaling).
CI/CD ownership — Jenkins, in production service decomposition, REST/Graph QL API design, versioning, resilience patterns, multi-tenancy and data isolation.
Infrastructure as Code — CloudFormation/CDK or equivalent.
Event-driven systems — Apache Kafka or AWS-native messaging; retries, idempotency, dead-letter handling.
Databases — a relational store (PostgreSQL, Oracle, MySQL, SQL Server) and a NoSQL store (MongoDB, DynamoDB); comfortable with query tuning..
Qualifications
B.Tech./M.Tech, B.C.A./M.C.A.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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