JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

Manage and coordinate multiple vendors and contractors. Negotiate with vendors on contracts and costs.

Perform spot checks on cleaning and maintenance services

Respond to ad-hoc requests from employees or management

Ensure all critical issues have been addressed and plan for resolution

Monitor and manage any emergencies or urgent workplace issues.

Continuously assess the workplace for potential improvements in efficiency, safety, or experience

Update asset registers and maintenance schedules

Analyse workplace data and KPIs, preparing monthly reports

Data Analysis and Reporting:

Proficiency in collecting, analyzing, and interpreting workplace data.

Ability to create and present KPI reports and SLAs.

Asset Management:

Experience in maintaining asset registers and inventory.

Knowledge of maintenance planning and execution.

Vendor Management:

Ability to manage and coordinate multiple vendors and contractors.

Experience in conducting quality control checks and spot inspections.

Negotiation skills for managing vendor contracts and costs.

Workplace Experience and Service Management:

Understanding of workplace experience concepts and best practices

Customer service orientation for managing help desk operations and user requests.

Environment, Health & Safety (EHS):

Understanding of EHS regulations and standards

Experience in implementing and maintaining EHS programs.

Knowledge of emergency preparedness and response procedures

Analytical and Problem-Solving Skills:

Ability to identify trends, issues, and improvement opportunities from data.

Critical thinking skills for developing solutions to workplace challenges.

Communication and Interpersonal Skills:

Excellent written and verbal communication abilities

Ability to collaborate effectively with various departments and stakeholders.

Organizational and Time Management Skills:

Capacity to manage multiple tasks and priorities simultaneously.

Attention to detail and ability to meet deadlines.

Technical Skills:

Proficiency in using relevant software and tools for data management and reporting , Microsoft Office.

Understanding of workplace technologies and digital infrastructure.

Qualifications

ITE or Diploma in Finance, Business and Management.

Proven experience in facility management, preferably in a corporate setting.

Excellent organizational, communication, and interpersonal skills.

Proficiency in Microsoft Office Suite.

Preferred Qualifications:

Experience in Vendor management and customer experience.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.