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Job Title

What does a successful Programme Manager do at FISERV ?

As a Successful Programme Manager, you will be responsible for overseeing and coordinating complex projects and initiatives that require a deep understanding of technology process and finance.

You will be part of Global Business Solutions Group in the Acquiring Space, driving programme for one of the largest banks, financial institutions, and other services in the country, launching new services and managing development and implementation of banking and financial solutions. Being a part of Technology, you will contribute towards building a strong program pipeline in compliance with local regulatory requirements, while collaborating with cross-functional teams ensuring alignment of program objectives and goals.

What will you do:

• Develop comprehensive programme plans. objectives and deliverables, ensuring alignment with the overall business strategy.
• Oversee Programme budgets, resource allocation, ensuring adherence to compliance and project plans.

• Collaborate closely with cross-functional teams, including Business and Portfolio Management, Operations and other relevant departments to define programme requirements, priorities and come up with End to End Program and Project plan.
• Foster Strong relationship with key stakeholders, including senior executives, business leaders and external vendors ensuring effective communication and alignment of programme objectives.
• Provide regular updates and reports on program status, financial performance, risks and mitigation strategies to stakeholders at all levels.

• Lead end-to-end program lifecycle, from initiation to closure, ensure effective project planning, execution and monitoring. Coordinate with BA, DEV and BAU teams to track the project to closure.
• Identify and manage risks and issues that may impact program timelines, financials, or deliverables.
• Monitor program progress and performance against established metrics, making necessary adjustments to ensure successful outcomes.

What will you need to know:    

• Proven experience of 10- 12 years as a Program Manager or similar role within the Financial Services industry.
• Strong knowledge of technology platforms, operations process and Project Management principles within a technology driven environment.
• Demonstrated ability to manage large-scale, complex programs with multi-disciplinary teams.
• Excellent leadership and communication skills with the ability to influence and collaborate with stakeholders at all levels.
• Strong analytical and problem-solving skills with a focus on driving results and achieving program objectives
• Bachelor’s degree in a relevant field is required, and advanced degree is a plus.
• Team leadership, collaboration, and decisiveness.

What would be great to have:

• Project management certifications (PMP / PRINCE2/ CSM) are preferred.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.