Job Description:

Why join DXC Technology? 

 
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients. Be a part of a strategic Microsoft partnership that provides you with opportunities to deepen your expertise and work at the cutting-edge of technology. 

What you will be doing 

Join the DXC team and contribute to bringing DXC’s claims management expertise to major retailer and the people of New South Wales.

The Administration Team Leader will manage a team of claims support personnel to achieve processing, quality, return to work and customer service objectives. As a member of the DXC People Management team and contribute to the development and implementation of organisational strategies, policies, and practices.

 What will keep you busy 

As a Team Leader Administration you will play a crucial role in organizations by overseeing various administrative functions to ensure smooth and efficient operation. This includes:

• Facilitating effective communication within the organization and with external stakeholders.
• Coordinating meetings, conferences, and events to support collaboration and information sharing.
• Policy Implementation: Implementing and enforcing organizational policies and procedures to ensure compliance and consistency.
• Keeping abreast of changes in regulations and industry standards that may impact administrative practices.

• Overseeing the implementation and maintenance of administrative systems and technologies.
• Ensuring the security and integrity of data related to administrative functions.
• Problem Solving and Decision-Making:
• Addressing day-to-day operational challenges and making decisions to resolve issues promptly.

• Leading and supervising administrative staff, providing guidance and support.
• Fostering a positive and inclusive work environment.

• Identifying potential risks to administrative processes and implementing measures to mitigate them.
• Ensuring compliance with legal and regulatory requirements.

The skills you will bring 

• Previous experience within the NSW worker's compensation space (ideally)
• Experience in case management to effectively facilitate outcomes.
• Well-developed problem-solving and decision-making skills.
• Negotiation and influencing skills.
• Knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to injuries.
• Proven conflict resolution skills and an ability to diffuse potential situations.
• Strong written and verbal communication skills
• Tertiary or relevant qualifications in health/social services are desirable
• Ability to work with different IT applications.
• Understanding of challenges for individuals.

Your working environment  

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. 

Our culture and benefits 

 DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include; 
 

• Extensive resources to support your onboarding and continual development including DXC University 
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC 
• More time to do the things you love with flexible leave options, including purchased leave 
• Take time to give back with charitable and emergency services volunteer days 
• Well-being matters to us and our Employee Assistance Program is there to support you and your family 
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts 

We are an Equal Opportunity Employer  

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.  

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.  

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.