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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important:

- Don’t forget to include a resumé in English in your profile in Workday.

- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

What you will do:
Ensures all responsibilities within the hiring and onboarding processes are completed accurately, timely and in compliance with country-specific governmental regulations and professional standards and practices. Recruits qualified applicants according to workforce needs. 

Responsibilities 
• Placing advertisements, attending job fairs, and performing other related duties to support recruitment processes. 
• Conducting qualitative candidate pre-screens while providing exemplary candidate experience, providing informed recommendations, and extending offers to candidates. 
• Sourcing candidates and evaluating resumes for jobs through internal and external tools and resources (social media, job boards, ATS and CRM etc.). 
• Delivering the most qualified candidates, building strong candidate pipelines, and monitoring and managing reports to measure efficiency and effectiveness. 

Skill Descriptors 


Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. 
Level Working Knowledge: 
• Provides a quality of service that customers describe as excellent. 
• Resolves common customer problems. 
• Responds to unexpected customer requests with a sense of urgency and positive action. 
• Provides direct service to internal or external customers. 
• Documents customer complaints in a timely manner. 

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. 
Level Working Knowledge: 
• Provides prompt and effective responses to client requests and interactions. 
• Monitors client satisfaction levels on a regular basis. 
• Alerts own team to problems in client satisfaction. 
• Differentiates the roles and responsibilities in a business relationship. 
• Works with clients to address critical issues and resolve major problems. 

Staffing and Recruiting: Knowledge of standards, processes, techniques and methods used in staffing and recruiting; ability to identify, select, retain and relocate qualified personnel, both internally and externally, for a wide range of positions. 
Level Basic Understanding:  
•  Identifies fundamental candidate sourcing approaches and vehicles in the staffing function. 
•  Lists major processes of recruiting for an open position. 
•  Documents current staffing requirements and obtains additional information if necessary. 
•  Describes the major activities performed and services provided by the staffing function. 

Workforce Analytics: Knowledge of human resources (HR) and workforce issues and trends; ability to analyze workforce data, information and metrics and apply the results to support business decisions. 
Level Basic Understanding: 
• Explains the organizational benefits of workforce analysis. 
• Identifies basic methodologies and approaches in analyzing the workforce. 
• Describes the basic concepts and features of workforce analysis. 
• Discusses workforce analysis procedures and principles.

What you have:

- Bachelor's degree or on going (last year)

- Intermediate English

Top candidates will also have:

- Experience working in recruitment

- Spanish is a plus

Note: This position requires the candidate to work onsite five days a week.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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