Are you passionate about building strong supplier partnerships and driving operational excellence across a global organization?

Would you enjoy working with cross-functional teams to optimize supplier performance, manage risk, and deliver measurable business value?

About our Team

Print Supply Chain Management is responsible for printing/manufacturing books, demand forecasting, deciding where products should be produced, and distribution, warehousing, transportation, stocking, and print-on-demand fulfillment. 

About the Role

As a Supplier Performance & Governance Manager, you will play a key role in ensuring strategic suppliers deliver value, quality, and reliability across the organization. You will partner with Procurement, Finance, Operations, Risk, and Legal teams to manage supplier performance, contracts, sourcing activities, spend analysis, and risk management while driving continuous improvement and supplier accountability.

Responsibilities

• Own day-to-day performance management of assigned strategic suppliers, including scorecards, KPIs, SLA tracking, and regular business reviews

• Manage supplier contracts throughout their lifecycle, monitoring compliance, pricing, and service commitments in partnership with Procurement and Legal teams

• Support sourcing and tender activities, including RFPs, RFIs, supplier evaluations, and supplier onboarding

• Track supplier spend and commercial performance, supporting invoice validation, cost optimization, and financial reporting

• Assess and mitigate supplier risks across operational, financial, cybersecurity, sustainability, and compliance dimensions

• Support business continuity planning related to supplier management

• Ensure supplier governance and compliance requirements are met

• Collaborate across Procurement, Finance, Operations, Risk, and Legal teams to maintain an integrated approach to supplier management and supply chain operations

Requirements

• Hands-on experience managing supplier performance, including scorecards, KPIs, SLAs, business reviews, and corrective action plans

• Experience managing supplier contracts, monitoring compliance, and supporting renewals and amendments in partnership with Procurement and Legal teams

• Experience supporting sourcing and tender processes, including RFPs, RFIs, supplier evaluations, and onboarding activities

• Strong financial and commercial analysis skills, including spend tracking, budget monitoring, invoice validation, and cost optimization

• Exposure to supplier risk assessment across operational, financial, cybersecurity, sustainability, and compliance areas

• Strong cross-functional collaboration skills and ability to work effectively across Procurement, Finance, Risk, Operations, and Legal teams

• Subject-matter expertise in supplier, inventory, or logistics management, with the ability to communicate complex topics clearly to non-experts

• Strong problem-solving, reporting, and data analysis skills, including dashboard creation, trend analysis, and management reporting

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.