As a Sr. Technical Writer II, you will translate complex technical concepts into clear, concise written and visual content. You will develop and maintain system documentation, SOPs, user guides, technical diagrams, workflows, roadmaps, and intranet to support engineers, analysts, and project managers. You will also produce high-quality communications for senior government stakeholders, ensuring all deliverables align with program objectives, client expectations, and security classification requirements

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Translate complex technical concepts into clear, concise written content and visual materials
• Develop and maintain system documentation, technical diagrams, SOPs, and user guides
• Create and update technical roadmaps, workflows, and other visual artifacts to support planning and communication
• Collaborate with engineers, analysts, and project managers to gather and refine technical requirements
• Produce communication materials for senior government stakeholders, both technical and non-technical
• Ensure all documentation aligns with project goals, client expectations, and security classification requirements
• Support the development of briefing materials and reports used in recurring client engagements
• Work independently to manage documentation tasks and deliverables under tight deadlines

What you’ll need to succeed:

• Active TS/SCI with CI Poly security clearance
• 7+ years of experience as a Technical Writer, knowledge manager, or in a similar content-focused role.
• Experience using a content management system or an intranet (e.g., GitLab, Confluence, Drupal) to publish, maintain, and govern documentation and knowledge assets.
• Experience developing technical diagrams, charts, and graphics for a variety of audiences.
• Experience supporting technical teams with writing templates, SOPs, and style guides grounded in human-centered design (HCD) and writing-for-the-web best practices.
• Ability to work independently, and experience working in an Agile Software environment.

SALARY RANGE: $80,000 - $117,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: 

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses