Location: Pune, India

Corporate Title: Assistant Vice President,

Role Description

• Analyze business requirements, design and implement solutions

• Configuring and customizing the ServiceNow platform

• Troubleshoot system performance issues

• Good understanding of ServiceNow Platform, Javascript, Client Scripts, Business Rules

• Good Problem solving abilities

• Independent and collaborative working abilities

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy

• Gender neutral parental leaves

• 100% reimbursement under childcare assistance benefit (gender neutral)

• Sponsorship for Industry relevant certifications and education

• Employee Assistance Program for you and your family members

• Comprehensive Hospitalization Insurance for you and your dependents

• Accident and Term life Insurance

• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Configuring and customizing the ServiceNow platform

• Writing clean, efficient and maintainable code in ServiceNow

• Code Reviews and quality control checks

• Debugging and fixing technical issues

• ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM

• Developing ServiceNow ITSM/ITOM/ITAM/Discovery/IRM solutions on ServiceNow platform using an "Architecture first" principle

• Proven experience of delivering solution using ServiceNow development best practices

• Advanced analytical and problem solving experience, ability to multi-task and effectively manage priorities

• Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations

• Expected development experience in ServiceNow is minimum of 6 years

• Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution

• Should be able to guide and mentor other resources

Your skills and experience

The person required for the above position should have the following profile:

• 5-8 years of ServiceNow Implementation Experience

• ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM

• Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations

• Experience working in Agile methodology such as Scrum and Kanban

• Excellent communication and collaboration skills

How we’ll support you

• Training and development to help you excel in your career

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html