Role: Service Sales (VRF & Light Commeriacls)

Location: Bangalore, Karnataka, India

Full/ Part-time: Full time 

About Carrier:
 

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. 

About the Role:

This role involves responsibilities for driving service sales through AMC renewals, retrofit projects, VRV/VRF services, and spare parts business. The role involves managing existing customer and dealer relationships, conducting regular customer visits, handling operational and service-related queries, promoting Carrier products and solutions, and identifying opportunities for upselling service offerings. The candidate will also be responsible for ensuring timely invoicing and collections while tracking service revenue, margins, billing, and overall profitability. Ideal candidates should have an HVAC background (or relevant experience in consumer durables), strong dealer management and customer-facing skills, and a proven ability to generate service revenue and drive business growth.

Key Roles & Responsibilities:

Revenue & Business Development

• Drive revenue and order booking for VRF HVAC projects.

• Develop relationships with consultants, contractors, developers, MEP consultants, and end customers.

• Identify new VRF project opportunities and maintain a healthy sales pipeline.

• Prepare commercial proposals, negotiate with customers, and close orders.

• Achieve monthly, quarterly, and annual revenue targets.

• Monitor project profitability, margins, collections, and outstanding payments.

• Identify opportunities for additional sales, upgrades, and change orders.

Commercial & Service Control

• Track Service revenue, costs, gross margin, billing, collections, and profitability.

• Control project variations, additional works, and commercial claims.

• Review contractor/subcontractor performance and commercial commitments.

• Prepare regular project and revenue MIS for management.

• Ensure timely invoicing and payment collection.

Customer & Stakeholder Management

• Act as the primary point of contact for key customers during project execution.

• Conduct regular Service review meetings with customers and consultants.

• Resolve technical, commercial, and delivery-related issues.

• Maintain strong relationships to generate repeat business and referrals.

Required Experience & Skills:

• 4+ years of experience in HVAC, preferably with significant experience in VRF/VRV systems.

• Proven track record in HVAC/VRF service and revenue generation.

• Good knowledge of HVAC drawings, ducting/piping concepts, controls, and BMS integration.

• Strong negotiation, customer management, and project management skills.

• Ability to manage multiple customers and Dealers simultaneously.

• Good communication and leadership skills.

• Willingness to travel to customer sites as required.

Benefits:
 

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success. 

Equal Treatment and Non-Discrimination 

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.    

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Use of AI in Recruitment 

Technology enabled tools may support parts of the recruitment process, with oversight by people. 

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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