• Responsible for ensuring the quality of all software documentation based on technical writing standards.
• Responsible for preparing Software Design Specification documentation, User Manuals, Training Manuals, Online Help etc.
• Responsible for creating multi-media information/content to communicate functionality, policies, procedures, etc. to end users.
• Contribute to the marketing documentation such as brochures, content for the website and pre-sales documentation such as proposals.
• Independently execute offshore documentation assignments liaising with product development and documentation peers located overseas.
• Knowledge of Agile is preferable

Requirements

• must possess at least a Bachelor of Science , Bachelor of Computer Application , Bachelor of Engineering/Technology, Master of Computer Application/Computer Science or equivalent.
• Minimum 4 years experience in Technical writing for web based applications.
• Multi-Lingual (Arabic and English) proficiency in speaking and documentation is a must.
• Good understanding of Technical Writing fundamentals.
• Experience implementing and managing the standard document development lifecycle (DDLC) as per industry practices.
• Good experience in developing User Manuals, On-line Help, Training Manuals for Software Products.
• Good experience in creating templates for different types of documents, presentation and project reports.
• Good interpersonal skills and communication skills, including telecommunication skills, as you will be interacting with a wide range of colleagues/local partners cross-functionally and cross-geographically.
• Good command over English language and able to review documents for grammatical errors, sentence construction, and contribute to improving the quality of documents.
• Knowledge of Technical writing tools, MS Word and other documentation and graphic tools.
• Must be able to grasp technical concepts quickly and develop content for target audiences.
• Must be familiar with at least one well-known style guide.
• Must be a strong team player and capable to learn new tools quickly.
• Ability to work under pressure, meeting multiple deadlines.