About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer.

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years in CI/CD Tools Administration and large scale CI/CD tools Infrastructure management (on-premise and on cloud)

• Good knowledge of python and experience of using it to automate Infrastructure operations

• Experienced in creating alerts, creating dashboards and using Observability and monitoring tools like AppDynamics, Splunk, Grafana, Prometheus, ThousandEyes

• Experienced in managing and scaling Docker and Kubernetes based applications and infrastructure.

• Establish metrics to review and manage capacity, performance, error rate, etc. regularly to pro-actively manage scale, performance and stability

• Fundamental knowledge of GenAI like basics of Large Language models, prompt engineering, RAG, etc.

• Work Location - Bangalore / Hyderabad

Job Expectations:

• Perform Administration and Infrastructure management of CI/CD tools like UCD, JFrog Artifactory, Github SaaS, Github Actions, Harness, Jenkins, etc., as part of CI/CD centralized Operations team, serving a very large developer base across the organization.

• Manage and maintain a large sized CI/CD Infrastructure footprint - on-premise and on public or vendor cloud – for various CI/CD tools – on VMs and on Kubernetes

• Respond to and resolve Incidents on above CI/CD tools in a timely manner – whether user reported or system alerts – to maintain high level of system availability and stability

• Plan and execute Change Tasks, Tool Upgrades, Alerts and Incidents resolution, Business Continuity Planning(BCP) exercise, etc. for different CI/CD tools, while adhering to relevant SLAs.

• Work per on-call schedule (morning/evening shifts over weekdays/weekends)

• Create and maintain operational runbooks for standard incident categories and problem management.

• Experience with monitoring, operational dashboards, alert configurations, log analysis using tools like Splunk, Dynatrace, Prometheus, Grafana, etc.

• Interact and build a strong relationship with multiple teams like Engineering teams and CIO application teams

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.