WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a detail-oriented and proactive Senior Supply Chain Operations & Planning Analyst to join our dynamic team. The ideal candidate will possess strong analytical skills, a deep understanding of supply chain processes, and the ability to drive continuous improvement initiatives. This role involves analyzing data, collaborating with cross-functional teams, and implementing strategies to enhance the efficiency of our supply chain operations.

WHAT YOU'LL DO:

1. Data Analysis and Reporting:
   • Analyze supply chain data to identify trends, patterns, and areas for improvement.
   • Generate regular reports on key performance indicators (KPIs) and provide insights to support decision-making.
2. Planning & Inventory Management:
   • Monitor and optimize inventory levels to ensure alignment with demand forecasts.
   • Initiate PR requests, expedite late purchase order and follow up on past promise dates with vendor(s)
   • Manage vendors in scope and ensure reporting released on time and accurately
   • Collaborate with procurement, operations, Product life cycle teams & vendors to maintain an efficient and cost-effective inventory.
3. Order management
   • End to end management of active bill of materials (BOM) & drop shipment fulfillment.
   • Resolution of shortages and collaborating with cross functional teams to resolve exceptions in the fulfillment and delivery of customer orders.
4. Inventory Management:
   • Monitor and optimize inventory levels to ensure alignment with demand forecasts.
   • Collaborate with procurement and production teams to maintain an efficient and cost-effective inventory.
5. Process Improvement:
   • Identify opportunities for process improvement within the supply chain.
   • Work closely with cross-functional teams to implement changes that enhance overall operational efficiency.
6. Collaboration:
   • Collaborate with stakeholders, including procurement, logistics, and production, PLM & other stakeholders to ensure seamless coordination across the supply chain.
   • Participate in regular meetings to address operational & planning challenges and drive collaborative solutions.
7. Supply Chain Visibility:
   • Enhance supply chain visibility through the implementation of tracking and monitoring tools.
   • Work with technology teams to leverage systems that improve real-time visibility into supply chain activities.
8. Performance Metrics:
   • Define and track key performance metrics for supply chain operations & planning.
   • Develop and maintain dashboards that provide a comprehensive overview of the supply chain's performance.
9. Root Cause Analysis:
   • Conduct root cause analysis for supply chain disruptions or inefficiencies.
   • Implement corrective actions and preventative measures to mitigate future issues.
10. Leadership and capability development
    • Lead complex analytical initiatives and act as the subject matter expert for supply chain operations/planning, providing guidance on analytical and decision making.
    • Mentor and coach team members, promoting knowledge sharing, best practices and continuous development across the team.
    • Own and continuously improve reporting standards, analytical processes and operational practices to drive consistency, efficiency and business performance.

WHAT YOU'LL NEED TO SUCCEED:

• Understanding of Supply chain management fundamentals & tools such as SAP or material demand management services, dashboards, o9, etc
• Effective management of workflows & client requests through ticketing systems
• Advanced Excel skills / Google sheet (vlookup, xlookup pivot tables, advanced formulas charts, data analysis etc). With the ability to analyse and present complex dataset to support business decision making & utilize other Google applications such as Slides & Docs with quality presentation. Able to understand and reverse engineer reports and logic to support data requests and present findings to client
• Project Management
• Knowledge of project management methodologies for managing cross functional teams
• Timeline and milestone management
• Risk Management with a proven background of working to meet tight deadlines.
• Communication, Teamwork, and Leadership
• Effective cross functional collaboration & the ability to work with stakeholders from technical, operations and planning teams.
• Ability to maintain accurate records and document process end to end at a high level.
• Great attention to detail in understanding context of business requirements and able to take insightful meeting notes.
• Individual skills: goal-oriented, coachable, critical thinker, and responsible.
• Demonstrated ability to lead by example, influence stakeholders, mentor colleagues and foster a collaborative high performing culture
• Problem solving and analytical skills
  • Root cause analysis, identify root causes and have the ability to communicate where needed implement corrective action to avoid re-occurrence
  • Ability to recognize patterns and/or trends in assigned workflows backed with data and historical analysis where needed.

Qualifications:

• Bachelor's degree in supply chain, engineering, business, related field and/or related experience.
• Minimum of 7 -10 years' experience in Supply Chain management operations & planning roles.
• Proven experience in supply chain operations or a similar analytical role.
• Proven experience leading cross functional initiatives and influencing stakeholders without direct line management.
• Experience mentoring or developing continuous improvement initiatives.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools.
• Excellent communication and interpersonal skills.
• Proficiency in Google sheet , and familiarity with ERP systems is a plus.
  
  

Preferred Qualifications:

• Master's degree in supply chain management or related field.
• Certification in supply chain management (e.g., APICS) is a plus.
• Experience with supply chain optimization tools and software.
• Experience with SQL

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.