About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Title: Senior Manager, Sales Account Management
Country: United Kingdom
Location: Remote

At Carrier, we are committed to delivering innovative, sustainable solutions that make the world safer, smarter, and more comfortable. As the Senior Manager, Sales Account Management, you will lead a high-performing team responsible for developing strategic customer relationships, driving revenue growth, and executing account management strategies that align with Carrier's business objectives. This role provides leadership, coaching, and operational direction while fostering a customer-centric culture that delivers exceptional value and long-term partnerships.

Job Description

• Lead, develop, and mentor a team of Account Management professionals to achieve sales, customer satisfaction, and operational performance goals.

• Build and strengthen strategic customer relationships by understanding customer business objectives and delivering solutions that align with Carrier's products, services, and contractual commitments.

• Drive account growth by identifying new business opportunities, expanding existing customer relationships, and supporting strategic sales initiatives.

• Collaborate with Sales, Operations, Service, Engineering, and other cross-functional teams to deliver integrated customer solutions and ensure successful execution.

• Support business development efforts by evaluating opportunities, preparing customer proposals, participating in commercial negotiations, and contributing to successful contract awards.

• Develop and execute account plans that identify customer priorities, market trends, competitive positioning, and growth opportunities.

• Monitor key account performance metrics, forecast sales activity, and provide accurate reporting to leadership.

• Champion continuous improvement initiatives that enhance account management processes, customer experience, and team effectiveness.

• Ensure compliance with Carrier policies, ethical business practices, and applicable regulatory requirements.

• Foster a culture of collaboration, accountability, innovation, and continuous learning across the account management organization.

Minimum Requirements

• Bachelor's degree in Business, Engineering, Marketing, or a related field, or equivalent professional experience.

• Minimum of 5 years of relevant experience in sales, account management, business development, or commercial leadership.

OR

• Advanced degree in a related field with a minimum of 3 years of relevant experience.

• Demonstrated experience leading teams, managing strategic customer relationships, and achieving business growth objectives.

• Strong communication, negotiation, analytical, and relationship management skills.

• Proven ability to collaborate across functions and influence stakeholders at multiple organizational levels.

Preferred Qualifications

• Experience in the HVAC, building technologies, controls, or industrial solutions industry.

• Experience managing enterprise or strategic customer accounts.

• Knowledge of CRM platforms and sales performance metrics.

• Demonstrated ability to lead organizational change and drive continuous improvement initiatives.

Pay Range

The annual salary for this position is between £42,000.00-£84,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.   Factors which may affect pay within this range include, but are not limited to, skills, education, experience, CLA participation, market typical pay for the role, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 19 August 2026

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Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.