Who is Shift?

At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

About the role:
As a Senior HR Business Partner at Shift, you'll work directly with leaders at all levels to help build a high-performing, engaged, and inclusive workplace. This is a practical, hands-on role especially suited for someone with experience in financial services, supporting Sales, Customer, and Credit teams. You'll provide clear, commercially grounded HR guidance, deliver People & Culture initiatives, and support business goals in a fast-paced, technology-driven environment.

What you’ll do:

• Partner with leaders at all levels, from frontline managers through to the executive team, as their primary People & Culture contact across Sales, Customer, and Credit

• Provide confident, commercially grounded advice on the full range of people matters, from day-to-day employee questions through to complex and sensitive issues

• Coach and build manager capability in performance, engagement, and team leadership across client-facing and credit functions

• Advise on org design, role clarity, and workforce planning as the business grows and evolves

• Support the integration and development of high-performing teams, ensuring a strong employee experience from day one

• Lead and contribute to change projects including restructures and system rollouts affecting your client groups

• Keep policies and procedures applied consistently, with a sharp eye on regulatory and compliance obligations in financial services

• Partner with leaders on HR risk, helping them navigate complex people matters with confidence

• Identify and recommend improvements to people processes and ways of working across your functions

• Contribute to broader People & Culture initiatives and projects across the business
  

What you’ll bring:

• 7+ years of generalist HR or People & Culture experience, ideally in financial services

• Up-to-date knowledge of modern HR practices in a regulated environment

• Confidence guiding leaders at all levels, including senior and executive stakeholders, through change and complex people issues

• The ability to manage competing stakeholder demands across multiple functions without dropping the ball

• Clear communication and coaching skills with the ability to influence and advise across diverse business functions

• Strong problem-solving and decision-making skills

• Tertiary qualification in HR, Business, or a related field (preferred)

Key benefits:

• Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.

• Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.

• Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.

• Family support – industry leading 26 weeks paid parental leave.

• Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work.

• Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.

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