Job Description

A Senior Engineer on the AI Enablement team designs and delivers AI platform capabilities that let Nordstrom Technology use Generative AI safely and at scale. The role owns work that spans multiple engineers, breaks larger designs into actionable tasks, and mentor engineers across the team. The role shapes the technical direction of AI enablement at Nordstrom and drives developer productivity and business outcomes.

What You'll Do

Technical Leadership

• Design AI platform solutions that integrate with developer tools, cloud services, LLM providers, and observability systems.
• Own systems and designs that span multiple engineers' work and break complex problems into smaller tasks for team members.
• Make technical trade-offs between short-term needs and long-term business objectives across design, component choice, databases, and systems.
• Champion new techniques and best practices across the organization.
• Describe system interactions and direct dependencies in detail.
• Lead work processes and design reviews with a focus on quality and scalability.

Platform Development

• Build and evolve AI infrastructure and tooling that serves engineering teams across Nordstrom.
• Design deployment processes for software, network, and systems that minimize downtime, and set up effective alerting.
• Implement automation to streamline delivery of AI services and drive measurable outcomes.
• Analyze and deconstruct complex systems, platforms, and processes.
• Develop and optimize databases and infrastructure using Kubernetes and AWS.

Mentorship & Collaboration

• Mentor junior engineers on technical approaches and career development.
• Take responsibility for challenging work that needs support and ensure team success.
• Work with product managers, data scientists, and cross-functional teams to define requirements and deliver solutions.
• Engage directly in incident resolution for difficult and complex problems.
• Facilitate cross-functional troubleshooting, root cause analysis, and vendor engagement.

Quality & Excellence

• Improve the quality of output across the team.
• Provide actionable feedback during systems and code reviews and design reviews.
• Document designs and team processes to support knowledge sharing.
• Design key metrics and events for components worked on.
• Demonstrate accountability for the performance and security of feature work.
• Follow engineering and security standards and contribute to improving those standards.
• Simplify, secure, optimize, and remove bottlenecks.
• Question and defend standards with a curious mindset.

What You Bring

Required Experience

• 4+ years of professional software engineering experience.
• Bachelor's or Master's degree in Computer Science or a related field, or equivalent industry experience.

Technical Skills

• Python proficiency: expert programming skills in Python, with the ability to write clean, maintainable, extensible code.
• Kubernetes experience: hands-on experience with Kubernetes for container orchestration and cloud-native architectures.
• Cloud infrastructure: experience with frameworks and tools that deploy applications to AWS, including infrastructure as code.
• AI/ML understanding: understanding of AI concepts and technologies, including tools like AWS AgentCore or similar platforms and frameworks, and the ability to evaluate and recommend solutions.
• Problem-solving: analytical and debugging skills applied to complex technical challenges.
• System design: ability to design systems that are testable, maintainable, efficient, and extensible

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.