The Opportunity

The Adobe Digital Media Americas Field Sales team is seeking a high-caliber Account Manager (AM) to cultivate strategic C-Suite relationships, drive industry-leading retention rates, and accelerate revenue growth across an assigned portfolio of named accounts.

The AM will serve as the single point of contact for customers and quarterback a team of extended resources to execute a comprehensive account strategy. Using AI and data-driven insights, product propensity analytics, and every available resource—resellers, product experts, solution consultants, Adobe operations, and their own executive network—the AM will identify, shape, and close new business opportunities.

Success in this role requires operational excellence, cross-functional leadership, and the ability to influence complex organizations. Performance will be measured by net-new revenue growth across the account portfolio, including retention and revenue targets.

What You’ll Do

• Expand trusted business relationships with and beyond IT into Creative business units, Procurement, and into the C-Suite.

• Act as a strategic problem-solver with strong account management skills and sharp business acumen.

• Cultivate, retain, and grow existing accounts using data to uncover expansion and cross-sell opportunities across Adobe’s Digital Media solutions.

• Sell across multiple levels of an organization, including outbound prospecting into existing customers to generate new demand.

• Engage customers daily (in person or virtually); travel 30–50% based on account geography.

• Maintain a rigorous pipeline of forecasted opportunities to meet monthly, quarterly, and annual targets.

• Run a disciplined, predictable weekly operating rhythm to drive team performance.

• Partner cross-functionally with Product, Marketing, Finance, Operations, and Engineering to relay customer insight and unlock new revenue opportunities.

What You Need to Succeed

• 5+ years of consistent, high-performing strategic account management experience, with an established Rolodex of C-Suite relationships.

• Demonstrated success leading a matrixed selling organization to land and expand complex enterprise software solutions.

• Ability to build, deepen, and sustain relationships from IT stakeholders to senior executives.

• Exceptional communication and presentation skills, with executive presence and the ability to engage any audience.

• Proven ability to leverage quantitative and qualitative analysis to identify and activate new sales opportunities.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.