Company Overview:

At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.

If you're looking to make an impact and grow with a team that values you, come join us!

Job Description

We are seeking a Senior Copywriter/Editor to write high-volume eCommerce copy, and to serve as a dedicated editor for the Creative team's output across all of Snap's brands, audiences, and financing products, including lease-to-own, loans, and credit cards. This role combines hands-on content creation with company-wide editorial ownership, ensuring every piece of copy that ships is accurate, on-brand, and compliant. This role reports to the Creative Director, and partners closely with Merchandising, Lifecycle Marketing, Product Marketing, Paid Media, and Legal & Compliance.

How you'll make an impact

Copywriting & Content Production 

• Write original copy for eCommerce’s 14-15 annual promotional themes across email, paid, social, and on-site placements 
• Draft and refine merchandising copy, product descriptions, and lifecycle messaging that support conversion and revenue goals 
• Use AI tools to accelerate first drafts and generate copy variants for testing, then apply expert judgment to shape them into final, on-brand work 

Editorial Ownership of eCommerce Channel 

• Establish and maintain editorial standards and a lightweight style guide for eCommerce, and become the content expert for the channel  
• Catch and correct grammatical, factual, and merchandising errors, reducing rework and last-minute revisions across the team 
• Review and edit AI-generated content to ensure readability, accuracy, and authenticity 
• Occasionally serve as a writer and content editor across the organization, writing, reviewing, and refining copy across every brand, audience, and product, including core products, Snap Marketplace, Flex Shopper, and Seen (credit cards, lease-to-own, loans, and other financing products)

Cross-functional Collaboration 

• Partner cross-functionally to translate campaign and promotional priorities into a scheduled, prioritized copy pipeline 
• Work with Legal & Compliance to ensure customer-facing copy meets regulatory and brand standards, flagging risk before launch Collaborate with designers and the broader 
• Work with the broader Creative team to ensure copy and visual direction land together on tight promotional timelines 

AI-Enabled Workflow 

• Build and maintain repeatable AI-assisted drafting and editing workflows, for both eCommerce content production and company-wide editorial review 
• Balance speed gains from AI-generated drafts with the human editorial oversight needed to protect brand voice and compliance across every product line 

What you'll need to succeed:

• Experience writing and editing for eCommerce, retail, or promotional/lifecycle marketing 
• Experience in copy development across web, email, social media, and paid channels.  
• Comfortable working across a high volume of concurrent campaigns and tight promotional timelines 
• Working knowledge of compliance-driven content; financial services, fintech, or other regulated industry experience preferred 
• Experience using AI tools (e.g., ChatGPT, Claude, Jasper) to draft and iterate content, paired with the judgment to know when AI output needs real editorial work  

What would make you stand out:

• Strong editorial instincts: an eye for tone, clarity, grammar, and brand consistency, with the discipline to catch what others miss
• 5+ years of experience in copywriting, with meaningful experience in retail eCommerce
• Experience building AI-assisted copywriting or editing workflows for a team, not just individual use 
• Background in both copy creation and editorial/QA functions, able to move fluidly between writing and reviewing 
• Experience with SEO content and merchant description optimization 
• Prior experience supporting multiple brands or product lines under one shared content calendar 

#LI-Remote

Why Join Us:

• Generous paid time off

• Competitive medical, dental & vision coverage

• 401K with company match for US

• Company-paid life insurance

• Company-paid short-term and long-term disability

• Access to mental health and wellness resources

• Company-paid volunteer time to do good in your community

• Legal coverage and other supplemental options

• A value-based culture where growth opportunities are endless

More:

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice