Job Title

Senior Controls Lead Technician

Job Description Summary

The Controls Maintenance Lead oversees the reliability, accuracy, and continuous improvement of building automation and monitoring systems, including BMS, EPMS, and DCIM platforms, in support of mission-critical data center operations. This role leads preventive and corrective maintenance, validates control logic and alarms, manages system integrations, and partners with operations, engineering, and vendors to reduce risk, maintain data integrity, and support informed operational decisions.

Job Description

• Lead preventive and corrective maintenance programs for BMS, EPMS, and DCIM platforms, including field devices, panels, networks, and integrations.
• Serve as the technical authority for controls systems, ensuring reliable points, scaling, calibration, graphics, trends, and alarms.
• Develop, review, and enforce SOPs, MOPs, and EOPs for control systems; govern changes to logic, configurations, and sequences of operation.
• Lead calibration and validation of sensors and critical instrumentation, including temperature, pressure, flow, and power monitoring devices.
• Validate system performance after maintenance, changes, and commissioning activities through functional testing, failover testing, and documented acceptance criteria.
• Manage alarm governance, including rationalization, thresholds, suppression practices, and escalation standards, to ensure alerts are accurate and actionable.
• Troubleshoot automation faults, communication failures, and integration issues across common protocols such as BACnet and Modbus.
• Coordinate vendor work for controls maintenance, upgrades, and integrations; verify scope, quality, documentation, and deliverables.
• Maintain accurate CMMS records and system documentation, including as-builts, point lists, control narratives, graphics, and version history.
• Support commissioning and integration of new assets into BMS, EPMS, and DCIM platforms with verified points, alarms, and operating sequences.
• Analyze trends and historical data to identify anomalies, improve reliability, and support predictive maintenance strategies.
• Partner with IT and security teams to support cybersecurity standards for BAS, EPMS, and related operational technology networks.
• Provide technical leadership, coaching, and standard troubleshooting practices for controls technicians and operations teams.
• Support incident response, event reconstruction, and root cause analysis with accurate data, timelines, diagnostics, and corrective actions.
• Support audits, compliance reviews, and continuous improvement initiatives related to controls integrity, monitoring reliability, and data quality.

Requirements

• 5–8+ years of experience in critical facilities, data centers, or other high-availability environments, with demonstrated controls or building automation expertise.
• Experience leading maintenance programs, technical teams, vendors, and cross-functional work in 24/7 operational environments.
• Strong working knowledge of BMS/BAS, EPMS, DCIM, CMMS, controls networks, field instrumentation, and data governance practices.
• Ability to read and interpret drawings, control diagrams, sequences of operation, point lists, and technical documentation.
• Demonstrated troubleshooting, incident response, and root cause analysis skills in mission-critical environments.
• Working knowledge of applicable safety, electrical, mechanical, and building codes, including OSHA and NFPA standards.
• Ability to support maintenance windows, emergency response, and on-call rotations as required.
• Relevant trade licenses, controls/BAS certifications, CDCP, DCEP, or similar credentials preferred.

Additional Information

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
 

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”