At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

Senior Analyst

Business Performance, Planning & Governance, Europe

Job type: Full-time, Permanent

Location: Any Elavon European office, with travel as required

Reporting to: Head of Business Performance, Planning & Governance, Europe

Role overview

The Business Performance, Planning & Governance team plays a central role in supporting Elavon’s European business. The team helps connect strategic priorities, financial performance, operational delivery and governance rhythms, ensuring leaders have the insight, structure and recommendations needed to make timely decisions and deliver against both near-term plans and long-term growth objectives.

The Senior Analyst will be a key member of the team, supporting the annual planning cycle, shaping European performance indicators and turning complex business data into clear, actionable insight. The role will work closely with Finance, Sales Support, Commercial and other functional partners to identify performance trends, risks and opportunities, and to support recommendations that improve revenue performance and cross-functional delivery.

This position requires strong commercial acumen, advanced analytical capability, excellent communication skills and the confidence to engage with senior stakeholders. The Senior Analyst will report to the Head of Business Performance, Planning & Governance, Europe and will have line management responsibility for one analyst.

Key responsibilities

• Own and continuously improve European business performance reporting rhythms, ensuring leaders receive timely, accurate and actionable insight.
• Coordinate key elements of the annual planning cycle, connecting financial plans, strategic objectives, KPIs and cross-functional enablement roadmaps.
• Develop, manage and evolve leading and lagging performance indicators that support European strategy, delivery and decision-making.
• Analyse business, financial and operational data to identify revenue performance drivers, emerging risks and growth opportunities.
• Translate complex data patterns into clear messages, recommendations and leadership-level materials that support prioritisation and action.
• Support the development of strategic European business cases, including analysis of commercial impact, investment requirements, risks and expected benefits.
• Establish and maintain sales channel economics, providing insight into top-line and bottom-line returns to inform future channel decisions.
• Own customer lifetime value analytics, assessing how factors such as sales channel, product holding and geography influence performance.
• Align KPIs, performance insight and investment activity to the European financial plan, providing a forward-looking view of risks, opportunities and recommended actions.
• Manage, coach and support one analyst, helping to ensure high-quality delivery, strong stakeholder engagement and continuous development.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Required experience and skills

• Strong experience in business performance, commercial analysis, financial planning, strategy, sales operations or a related analytical role.
• Advanced analytical and modelling capability, with the ability to work confidently across complex data sets and identify meaningful trends.
• Proven ability to translate data into commercially actionable insight, recommendations and executive-level materials.
• Experience supporting planning cycles, KPI frameworks, performance reporting or governance processes.
• Strong PowerPoint, Excel and data visualisation skills, with the ability to present information clearly and professionally.
• Excellent written and verbal communication skills, including experience engaging with senior stakeholders.
• Strong stakeholder management skills and the ability to collaborate effectively across Finance, Sales, Commercial, Strategy and operational teams.
• Experience developing business cases or investment recommendations is desirable.
• Experience in payments, financial services, technology or another complex commercial environment is desirable.

Behaviours and competencies

• Results orientation and a strong focus on delivery, quality and continuous improvement.
• Commercial acumen, with the ability to understand performance drivers and connect insight to business outcomes.
• Strong judgement and problem-solving skills, including the ability to structure ambiguous issues and recommend practical actions.
• Influence and persuasion, with confidence engaging stakeholders and shaping decisions through evidence-based recommendations.
• Relationship building and collaboration across teams, functions and geographies.
• Planning and organisation, with the ability to manage multiple priorities, deadlines and stakeholder expectations.
• Attention to detail and a commitment to producing accurate, high-quality outputs.

Location expectations  
This role requires working from a U.S. Bank location three (3) or more days per week. 

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.