Job Title:

Work Type:

Location:

It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Job Title: Swift Support

Location: Gurugram

The Role:                                                                                                                                                       

You will be part of the SWIFT payments engineering team, supporting and maintaining Australia's most extensive international payment transfer system.

This role has a mandatory requirement to be on an oncall 24 x 7 rostered Support, with scheduled weekend roster

You will work with various teams across the bank, particularly group security, risk and assurance, IT infrastructure, projects, the compliance team, and third-party vendors.

Your opportunity:

• Improve processes and codes to optimise application performance throughput.
• Improve the onboarding and maintenance of user data, streamlining and decreasing the time to onboard users.
• Improve the application cyber security hygiene.
• Participate with a variety of large-scale projects across to support NAB payment strategy.
• Opportunity to learn Cyber Security improvements and implement to the system.

Main responsibilities:

• Support and maintain critical payments applications, 24/7 includes on-call duties and weekend work.
• Maintain the application hygiene in line with Group Information Risk Policy.
• Highly desirable - Ability to diagnose and troubleshoot NAB Swift products across  
• a.    Swift Alliance Access
• b.    Swift Alliance Gateway
• c.    Swift Alliance Gateway VPNs
• d.    Swift Browse services
• e.    Swift SWP services
• f.     Swift HSM
• g.    Swift Micro gateway
• h.    Support other Swift int services not limited to HK, New York, Bank of England, MEPS+
• i.     Ability to diagnose and troubleshoot Swift messages across its services (MT / MX).
• j.     Swift Certificate renewal
• K.    Ability to diagnose and troubleshoot Swift batch processing & Control M.
• L.    Ability to diagnose and troubleshoot networking connectivity issues from the end users
• M.  Ability to diagnose and troubleshoot users access across CyberArk, local account, scripts, Splunk, Cribl.
• Ability to diagnose and troubleshoot issues with NAB Azure AVD swift design, NAB Azure Jump hosts, NAB Azure Ansible hosts,  NAB on Prem AIX and RHEL design.

Highly desirable – the ability to:

• Deploy Swift quarterly security patches on Red Hat servers
• Remediation of vulnerability (CTRs, VITs and Penetration) items across the hosts, infrastructure, and application level.
• Maintenance of all accounts, passwords, certificates within the GIRP SLA.
• Highly desirable - In depth understanding of Swift Cyber Security program.
• Highly desirable development of high quality system changes, runbooks. 
• Ability to conduct disaster recovery plans; application restore and backup.
• Ability to gather system data to produce Capacity plans.

What you’ll bring…

Essential capabilities -

• Experience in working in an 24 x 7 Support environments (including Weekend Work)
• Experience in working across onshore/ offshore support environment supporting customer critical application
• Swift Experience and Exposure to swift messaging flow
• Experience in implementing, supporting, and enhancing applications, ideally with Banking and/or Finance industry exposure.
• Experience with following:
  • Firewall reviews and remediation.
  • Threat analysis.
  • Redhat, AIX and Windows Operating systems.
  • Azure virtual desktops and cloud technology.
  • Swift Cyber Security Program and Swift Attestations.
  • Working with Principal engineers and security architects.
• Understanding of company security vulnerabilities, penetration testing and security policies and how to enforce it.

Desirable skills,

• Payment’s experience (domestic and international);
• Understanding of firewalls, networking, secure zones and remote access.
• Understanding disaster recovery, segregation of duties, cyber security attestation.

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India