Help define how Agentic AI is built across ING

Artificial Intelligence is rapidly evolving from predictive models and conversational interfaces into autonomous systems capable of reasoning, planning, and taking action.

At ING, we're building the next generation of banking capabilities through Agentic AI. As part of our global Analytics Engineering organization, you'll help develop intelligent systems that support domains such as Pricing, Risk Management, Financial Crime, Customer Intelligence, and People Analytics.

As an Senior AI/LLM Data Scientist, you'll play a key role in shaping how these capabilities are designed, scaled, and adopted across ING's international network.

Why This Role Is Different

This role is designed for experienced individual contributors who want to expand their technical influence without moving into people management.

Beyond building solutions, you'll help define technical standards, guide architectural decisions, and contribute to the evolution of Agentic AI practices across the organization.

You'll work on real-world applications of Generative AI, LLMs, retrieval systems, and agentic workflows while collaborating with teams across multiple countries and business domains.

About the Role

As an Senior AI/LLM Data Scientist in Agentic AI, you will design, build, and deploy AI agents and intelligent workflows powered by Large Language Models.

Working closely with Product Leads, Engineers, Architects, and business stakeholders, you'll turn emerging AI capabilities into scalable solutions that create measurable business value.

This role sits above our Senior AI/LLM Data Scientist track and is intended for professionals who want to deepen their technical impact while remaining hands-on.

Work Model

At ING Hubs Türkiye, flexibility is more than a benefit—it's part of how we work.

Our hybrid working model is designed to balance collaboration, innovation, and personal flexibility. Team members typically come together in our Vadistanbul office for two days per week during three weeks of the month, while one week each month is fully remote.

As part of a globally distributed organization, you'll collaborate with colleagues across multiple ING locations while contributing to AI solutions that support international banking operations.

What You'll Help Build

As an Senior AI/LLM Data Scientist, you'll work on some of the most advanced AI challenges within ING.

This may include:

• AI agents that interact with tools, APIs, databases, and business applications.
• Multi-agent workflows that support complex reasoning and decision-making processes.
• Retrieval-Augmented Generation (RAG) architectures powered by vector databases and embedding-based retrieval.
• Context-aware AI solutions that combine business data, enterprise systems, and Large Language Models.
• Agent evaluation, monitoring, governance, and reliability frameworks.
• AI solutions operating within highly regulated financial-services environments.

For example, you might help design a multi-agent workflow that retrieves information from multiple sources, generates recommendations, and supports decision-making across customer, risk, or operational processes.

About You

We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.

We're looking for someone with strong AI expertise who enjoys solving complex problems and turning innovative ideas into production-ready solutions.

You likely bring:

• 5+ years of experience in Data Science, Machine Learning, NLP, Generative AI, or related disciplines.
• A degree in Computer Science, Artificial Intelligence, Machine Learning, Engineering, Mathematics, or a related field.
• Experience building and deploying production-grade AI applications.
• Strong Python skills and experience delivering production-ready code.
• Experience building LLM, Generative AI, NLP, or Agentic AI solutions.
• Practical experience designing and implementing RAG systems using vector databases, embeddings, and retrieval-based architectures.
• Experience with modern LLM development patterns, prompting techniques, evaluation approaches, and model optimization methods.
• Familiarity with fine-tuning, PEFT, prompt engineering, or similar customization techniques.
• Experience integrating AI systems with APIs, tools, databases, workflows, and enterprise platforms.
• Strong communication skills and fluent English.

Experience with LangGraph, LangChain, Semantic Kernel, CrewAI, AutoGen, Azure AI, OpenAI APIs, Vertex AI, workflow orchestration platforms, or distributed AI architectures will be considered an advantage.

Equal Opportunity

Don't meet every single requirement? Don't let that hold you back. Studies show many talented professionals hesitate to apply unless they meet every qualification. If you're excited about this role and believe you can make an impact, we'd love to hear from you.

What We Offer at ING Hubs Türkiye

At ING Hubs Türkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding.

Be Yourself, Be an ING'er

• Welcome Leave: Enjoy 14 days of welcome leave, even in your first year
• Career Opportunities: Self-driven career paths and international opportunities
• Personal Growth: Challenging work and continuous development
• Dynamic Environment: Informal, vibrant, and collaborative culture
• Innovation Culture: Explore and apply PACE methodology
• Global Exposure: Participate in international projects and communities
• Communication & Celebrations: Various communication activities and celebrations
• Health Care: Comprehensive private health insurance for you and your family
• Private Pension Plan
• Meal Card
• Transportation Allowance
• MultiSport Membership
• English Language Development Support
• Remote working opportunities throughout August

How to Apply

Click the application button on our careers page and submit your application through Workday.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.

Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues?

Then there is no better place to invest your talents than at ING.

Join us. Apply today.

About ING Hubs

Following ING's strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.

Present in Poland, Romania, Slovakia, the Philippines, Türkiye and Spain, ING Hubs employ more than 13,000 professionals in domains such as software development, data management, operations and non-financial risk.

Discover ING Hubs Türkiye

ING Hubs Türkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.

We value strong work ethics, knowledge sharing and flexibility in our way of working – it is both our promise to you and what we look for in new colleagues.

Let's meet!