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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

This role is key to our BAU support of the Finance & Manufacturing functions ensuring SAP issues are resolved and that we are able to complete monthly processing correctly. In addition it will be key to ensuring that projects such as PST are able to be delivered and supported long term in the UK business.

This includes but isn’t limited to:   

Main Duties 

• Reviewing of transactions (Distribution, Purchase orders, Pegging etc) and work with the business team to resolve errors

• Manage financial calendars and schedules in SAP • Provide training to users around issues with business processes

• Work with key users to identify, scope and implement system changes to improve processes and respond to business change

• Provide a single point of knowledge across the different business functions (Finance, Manufacturing, SCM etc) on how data moves between them and to manage impact of work in one area impacting others.

• Act as the Business Process Expert/Super User for all SAP and SAP BW activities that take place in both the Business and IT. 

• Act as First line of help for all business users  

• Review daily GPD Pegging error report and investigate new errors. Suggest corrective action  

• Review daily GPD Distribution error report and investigate new errors. Suggest corrective action 

• Review daily GPD ZCMR (Purchase Order report) analysing movements in error accounts and suggesting corrective action 

• Respond to any GPD questions from the business, analysing whether there are actual issues or a lack of understanding. 

• Answer questions on GPD cost movements from the business identifying where the costs have moved and the reason for the movement  

• Provide training on GPD matters when requested or where a gap in Knowledge is identified 

• Act as the resident expert in the use of the SAP and SAP BW applications. 

• Define processes and procedures for how transactions should be used in the business. 

• Work with the IT Technical System Experts to prioritise defects and describe any system changes needed as a result of evolving business requirements. 

• Act as the Subject Matter Expert in Finance, SCM, Quality, Manufacturing and Commercial from an IT perspective, bridging both organisations to maximise user engagement and IT understanding of these functions. 

• Plan works with the Head of ERP Services, ensuring operational integrity and compliance covering information security, change management, asset management and software licensing.  

• Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. 

• Lead troubleshooting of all business related service issues. 

• Support the implementation and measurement of key service level agreements (SLAs). 

• Support the maintenance of service quality levels, overseeing diverse and complex customer service events that require drive and focus to resolve. 

• Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management.  

• Maintain all associated documentation, support procedures and support rota/cover arrangements as necessary. 

Essential

• Proven experience in developing & implementing the SAP R/3 ERP system Holds recognised financial qualifications to support their level of experience and to substantiate their level of knowledge of Finance.

• Experience in the analysis of GPD (Grouping, Pegging and Distribution ) issues within the aerospace and defence industry is required.

• Strong, demonstrable experience with SAP ERP/ MRP with emphasis on product cost management.

• Demonstrated functional expertise with SAP R/3 FI/CO/PS and integration experience with SAP PP/MM/SD modules is required.

• SAP experience in a manufacturing and supply chain environment

• Understanding of IT Systems disciplines, including: requirements, management, configuration management, change control, reliability analysis and quality management.

• Ability to lead business centric requirements discussions, obtain consensus among stakeholders and support those through into technical designs through deployment and into operations.

• Experience of providing high demand/mission critical systems on a 24x7 basis.

• Knowledge of Service Management disciplines engagement, design, delivery and maintenance lifecycles in a high technology or IT services domain.

• Demonstrable evidence of effective problem solving skills in complex support incidents.

• Excellent relationship skills - the ability to build positive relationships with both business and technical personnel.

• Experience of delivering high demand business services within technology services environments, in a complex matrix structure.

• Strong communication skills in written and oral presentation material.

• Ability to demonstrate effective collaboration capability within virtual teams and multi-party environments.

Desirable

• SC cleared or the ability to become SC cleared.

• Experience of other key transactional and reporting systems and data warehousing.

• Experience of working closely with other key functions such as Manufacturing and  Supply Chain.

• An appreciation of ITIL Functions & Processes.

• Business leadership experience of teams and functions utilising complex ERP systems.

• Knowledge and experience of project and service delivery disciplines including business analysis and requirements gathering, resource planning, ability to create project proposals. Full project lifecycle experience, user support & training experience.

• Preferably degree level education in a software engineering discipline although significant experience and track record with tertiary qualifications is acceptable.

What we offer:

• Competitive salaries.

• 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)

• Contributory Pension Scheme (up to 10.5% company contribution)

• Company bonus scheme (discretionary).

• 6 times salary ‘Life Assurance’ with pension.

• Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.

• Enhanced sick pay.

• Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.

Work Culture

• 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements.

• Hybrid and site based working opportunities, dependant on your needs and the requirements of the role.

• A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities.

• Up to 5 paid days volunteering each year.

RTX  

Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.  

Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We’re investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.

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RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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