Your Role & Responsibilities

As a Sales Development Advisor, you are the first line of support for our customers in France. You combine customer-centric service with a proactive sales drive, helping customers find the right solutions while developing long-term relationships.

You will:

• Handle a variety of customer questions and requests quickly and professionally.

• Provide high-quality, customer-focused service that contributes to retention and satisfaction.

• Actively engage with existing and potential customers.

• Identify cross-selling and upselling opportunities to grow customer accounts.

• Follow up on your own customer portfolio, ensuring development.

• Contribute to sales objectives through proactive prospecting and participation in marketing campaigns.

• Participate in sales-related projects.

• Register and manage customer data and documentation in Salesforce.

• Analyze customer insights and sales data to detect new opportunities.

• Occasionally welcome customers at the office or attend trade fairs/events.

Your Profile

• A proactive and curious mindset: you don’t just wait for work to come to you, you take initiative.

• Strong communication skills: polite, customer-oriented, yet assertive when needed.

• Driven by results, eager to build and maintain customer relationships.

• A natural problem solver who dares to ask questions and dig deeper.

• French: excellent written and spoken level (essential).

• Sales experience is a plus, but motivation and drive are most important.

• You are a real team player.

What's in it for you 

You will become part of a people-oriented company where your well-being really matters. Flexible working hours, work from home possibilities, 20 days holiday and 12 WTR days within a 40-hour week. At our headquarters you will also discover our TVH Park, a green area where you can move around and have the possibility to relax, meet or have lunch. Furthermore, we also offer: 

• An attractive salary package with extra-legal benefits such as group and hospitalization insurance, luncheon vouchers, corporate restaurant, ... 

• An exciting position in an international company with a family atmosphere where people are at the center. 

• You are part of a dynamic entrepreneurial team that is fast-growing and at the center of the transformation.  

• You arrive in an innovative, progressive and technological environment. 

• Numerous opportunities for personal development, among other things through permanent guidance and professional (internal/external) training courses. 

• Fun afterworks and other optional events (e.g. TVH Kaffee). 

People are at our heart 

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas. 

About TVH 

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

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