What you’ll be doing? 

Order processing & administration

• Manage order processing for devices and consumables, handling enquiries from internal and external stakeholders.

• Provide administrative support for the sales and service team, including order data entry and document filing.

• Coordinate with the logistics and warehouse team to arrange deliveries and follow up on shipment status.

Who are we looking for? 

• Diploma or above with 3 years of relevant work experience; or university graduates.

• Minimun 3 years of experience in operations, sales support or customer service roles

• At least 2 years of hands-on experience in processing devices & consumables orders

• Proficient in Microsoft Office applications and experience in ERP, SAP and CRM system

• Strong interpersonal, communication, and problem-solving skills

• Customer focus: commitment to high service levels and timely issue resolution

• Operational excellence: detail-oriented, well-organized, and execution-focused

• Proficient in written and spoken English and Chinese (Cantonese & Mandarin)

• Proactive and willing to learn

• Self-motivated and good team spirit

Your ZEISS Recruiting Team