About the role

We are seeking a values-driven and proactive Sales Assistant for our Cairns Family Store. You will perform customer focused retail tasks that support the daily operation of the store, warehouse and missional objectives of The Salvation Army.

Reporting to the Store Manager, this is a permanent part-time position offering 18.7 hours a week based in Cairns, QLD. The role requires availability to work Saturdays, with flexibility around the remaining days of work.

Salary and conditions are in accordance with General Retail Award Level 1.
 

You will successfully

• Provide exceptional customer service to all customers and provide appropriate assistance when working on the shop floor, fitting room, the register or anywhere else as reasonably required
• Assist in the execution and coordination of all marketing and promotional activities at the store
• Assist with the processing of all donations and ensure adequate amount of stock is on the shop floor at the correct price point
• Comply with secure cash handling and banking established procedures as required
• Maintain the appropriate visual standards of the store and ensure stock is organised as per store Visual Merchandising guidelines
• Assist with all housekeeping activities at the store to ensure all activities are done in a timely manner​

You will have

• Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people
• Ability to prioritise tasks and manage time effectively
• Knowledge of work health safety obligations and to practice these in the workplace
• A reasonable level of fitness in order to carry out the duties of this position ​ ​

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. 
• Access to EAP and health & wellness initiatives incl Fitness Passport 
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) 
• Ongoing training and development opportunities that enhance on the job skills and proficiency. 
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future. 

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration