Agency

Department

Responsible for providing individual and group educational and developmental opportunities; maintaining residential facilities that are clean, safe and in order; managing operations to include planning, fiscal matters, and personnel relations. Serve as a Campus Security Authority (CSA) for Clery reporting purposes. 

Salary information: The expected salary for this position is $41,000.00 annually.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Community Development & Student Support

• Cultivate a positive and engaging residential community that promotes student involvement, personal development, and academic success within the assigned area.

• Design and implement educational and social initiatives aligned with the residential curriculum, utilizing assessment data and community trends to inform programming decisions and improve engagement outcomes.

• Maintain a visible and accessible presence within the residence hall, proactively engaging students, addressing concerns, and connecting residents with appropriate campus resources.

Supervision & Staff Development

• Assist with recruiting, training, supervising and evaluating Resident Assistants and assigned student employees, establishing clear performance expectations and accountability measures.

• Participate in ongoing staff development through regular meetings, structured training initiatives, and performance feedback to ensure effective community leadership.

• Coordinate duty coverage and response protocols to ensure consistent supervision and appropriate support within the residential community.

Residential Operations & Administration

• Direct the day-to-day operations of the assigned residential area, including occupancy transitions, check-ins, check-outs, and community readiness processes in alignment with departmental procedures.

• Manage accurate administrative documentation and analyze community-level data related to occupancy, incidents, and engagement trends to inform operational adjustments.

• Support large-scale departmental initiatives such as move-in, move-out, room changes, summer housing, and camps and conferences to ensure coordinated and efficient execution.

• Maintain proficiency in departmental and university systems used to manage housing operations, student records, conduct documentation, and reporting functions (e.g., StarRez, Banner, Maxient, Microsoft Office, and other applicable financial databases).

Facilities & Community Standards

• Monitor building conditions and coordinate maintenance, custodial, and safety concerns with campus partners to ensure a clean, functional, and well-maintained residential environment.

• Conduct routine health, safety, and risk management inspections, educating residents on community standards and emergency procedures.

Student Conduct, & Crisis Response

• Participate in an on-call rotation and respond to student crises, behavioral concerns, and emergencies, providing appropriate support and follow-up.

• Address student conduct matters at the community level using educational interventions, documenting incidents and referring cases when appropriate.

Department, Division, & Professional Commitments

• Collaborate with campus partners and university departments to strengthen student support networks and represent the residential community in cross-functional initiatives as assigned.

• Contribute to departmental planning and assessment efforts by providing community-level insights and participating in operational improvement initiatives.

KNOWLEDGE, SKILLS & ABILITIES:

Minimum Qualifications

• Bachelor's degree in applicable field or equivalent combination of education and experience.

• One year of related experience.

• Knowledge of word processing and spreadsheet applications.

• Ability to multitask and work cooperatively with others.

• Strong verbal and written communication skills.

• Strong interpersonal and organizational skills.

Preferred Qualifications

• Experience with university/college housing (i.e., lived in, resident assistant, graduate assistant, etc.)

• Master's degree in student personnel, higher education, counseling, or a related area.

• Prior residence life professional experience

• Experience in staff supervision, administration of residence hall operations, and facilitating student development programming activities.    

• Experience working effectively with various student populations

Other Requirements

• Position requires evening and weekend availability as operational needs dictate.

• Live-on position requiring primary residence in assigned on-campus housing and participation in the university meal plan (provided).

SUPERVISION OF PERSONNEL:

This position generally supervises personnel, such as student workers/part-time employees.

OPEN UNTIL FILLED.

To apply: Upload your cover letter, CV/resume, and 3 professional reference's contact information with one reference being a supervisor/manager in the questionnaire section of your application.

Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact [email protected]

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.