Work From Anywhere in LATAM

Work Schedule: 9:00 AM - 5:00 PM ET | Monday–Friday, with tight turnaround windows

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.

Hear why we exist, what we believe in, and who we're building for: Watch here

About the Client

A boutique luxury travel agency serving high- and ultra-high-net-worth travelers is looking for a Travel Coordinator to transform raw, in-destination travel proposals into polished, client-ready itineraries that match the brand's white-glove standard.

Founded by a solo advisor whose client base has grown almost entirely through referrals and repeat business, the agency has outpaced its own production capacity and needs a trusted partner who can maintain its premium standard without close supervision.

About the Role

This role centers on converting raw supplier and destination-partner proposals into visually polished, on-brand itineraries in Canva, layering in personalized dining, shopping, and experience recommendations for each traveler. Success means consistently hitting sub-48-hour turnaround windows with zero client-facing errors, freeing the founder to focus on client relationships and growth.

Beyond itinerary design, the role supports pre-arrival and post-trip client communications, prepares internal briefing notes for hotel and destination partners, and keeps itinerary files and timelines organized across shared systems.

Core Responsibilities

Itinerary Design & Production

• Convert raw travel proposals from destination partners into polished, on-brand itineraries using Canva
• Layer in personalized dining, shopping, and experience recommendations for each traveler
• Standardize formatting and maintain brand voice and layout consistency across all deliverables
• Proofread all outputs for zero grammar or formatting errors before delivery

Client & Partner Communications

• Draft client-facing pre-arrival and final trip summary emails
• Prepare internal briefing notes for hotel staff and destination guides on traveler background and preferences
• Flag formatting gaps or itinerary inconsistencies proactively before they reach the client

Operations & File Management

• Track itinerary timelines and status updates across shared systems
• Organize and maintain client folders and templates for fast retrieval
• Support light project coordination, including deadline tracking across concurrent itineraries

Requirements

Must-Have

• Advanced Canva proficiency for producing polished, brand-consistent client deliverables (portfolio or work sample required)
• 2+ years of experience producing client-facing documents, itineraries, or presentations in a luxury, hospitality, or premium-brand environment
• Demonstrated track record of meeting sub-48-hour delivery turnarounds on design or content deliverables
• Experience drafting professional client-facing email communications (confirmations, welcome, or pre-arrival messaging)
• Proficiency with Google Workspace (Docs, Sheets, Gmail) for daily documentation and file organization
• Experience with task/project management tools (ClickUp, Asana, Trello, or similar) for tracking deliverables
• C2 CEFR English proficiency (near-native fluency and grammar accuracy for client-facing output)

Nice-to-Have

• Prior experience in luxury travel, hospitality, or high-end event planning
• Background in graphic design, layout, or editorial/publishing production
• Familiarity with travel itinerary or trip-planning platforms (e.g., Travefy, Axus)
• Experience transitioning from a part-time to full-time engagement with a solo founder or small team

Benefits

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Topgrading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

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