Work From Anywhere in LATAM or the Philippines

Work Schedule: PST | Flexible hours with at least 3–4 hours of overlap with Pacific Time business hours

A long-established wholesale distributor in the fine jewelry industry, supplying premium products to large retail chains and boutique stores across the United States, is looking for an E-Commerce Operations Coordinator to own the daily operational workflows behind retail vendor portals, product uploads, pricing accuracy, and competitive market intelligence.

With decades of operational history and a growing digital retail footprint, the business is expanding its e-commerce operations and onboarding new enterprise retail accounts. The environment is fast-paced and operationally intensive, and leadership is actively integrating AI tools and automation into its workflows.

Day-to-day, the role centers on monitoring vendor portals, uploading and maintaining product listings, auditing pricing across retail systems, and preparing structured reports for leadership. Success means operational consistency across retail systems, issues caught before they impact revenue, and scalable documentation that strengthens relationships with major retail partners.

Requirements

Must-Have

• 3–5 years of experience in retail operations, wholesale operations, or vendor portal operations
• Hands-on experience using retail vendor portals such as DSCO, Retail Link, or SPS Commerce
• Advanced Microsoft Excel skills including formula building, tracker construction, and structured data management
• Experience working with pricing data, operational workflows, and structured reporting
• Hands-on use of AI workflow tools such as Claude, Gemini, or comparable platforms
• B2+ English (CEFR) for written reporting and coordination with a US-based team

Nice-to-Have

• Fine jewelry, luxury goods, or high-end retail industry exposure
• Wholesale-to-retail operational experience
• Experience with Microsoft Dynamics 365 Business Central
• Familiarity with Lanham systems or similar retail operational tools
• Experience preparing market intelligence or competitor pricing reports

Tools & Platforms:

Must-Have:

• DSCO/Rithum
• Sam's Supplier Hub / Retail Link

Nice-to-Have:

• EDI
• Amazon Vendor Central
• TikTok Shop exposure
• Strong AI adoption and experience leveraging AI tools in day-to-day workflows

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

Benefits

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Top-grading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.