• Service Management – Will be responsible for supporting Vice President and regional supervisory teams with escalations while maintaining positive relationships with Advisors, OSJ Managers and internally throughout the firm. The Assistant Vice President will engage and coordinate with Business Consultants and other internal departments to socialize concerns and escalated matters with senior leaders as needed 

• Strategic Projects and Initiatives – The Assistant Vice President will focus on leading departmental initiatives that create efficiencies, streamline processes, and improve risk mitigation capabilities that align with corporate goals 

• Production Management – Through metrics and reporting, will monitor workload and staffing for designated regions to ensure staff adheres to service level agreements. Strategize with management on approach to build or change current processes / procedures, including resources needed, requirements with which to comply, timeline for implementation, and ways with which to actively supervise these processes 

• Must possess the ability to interpret FINRA, SEC, and state regulations and develop and apply certain policies and procedures within the scope of the current regulatory environment in an attempt to mitigate risk and protect the firm. Must be able to communicate status and project outline to management and set the specific direction of a project, lead, and maintain an overall vision of the initiative/project 

• Interact appropriately and confidently with Senior Management 

• Serve as a key contact for internal departments, such as Operations, Service Center, and various departments across Client Success 

• Anticipate the needs of LPL Financial and the Client Success organization in order to be able to define next steps with projects and other functions and be able to independently drive/execute projects 

• Identify specific regulatory issues, the application of regulatory requirements, and provision of advice on these rules and create and maintain internal policies, controls, etc. 

• Identify and report significant gaps in policy, procedure and controls to management, while offering corrective actions for consideration and implementation 

• Ability to identify problem areas, analyze risk for LPL Financial and develop policy, procedure and controls to effectively supervise and mitigate said risk 

• Must work well under competing deadlines and possess strong organizational skills 

• Oral and written communication skills 

• Industry acumen, self-starter and the ability to work independently 

• Ability to multi-task, prioritize, problem solve, trouble shoot and follow-up are essential in this role 

• Prioritize tasks and project management 

• Knowledge in all Microsoft applications; particularly, Excel, Word, Access, and PowerPoint 

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