Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

About the Weldon Wellbeing Pavilion

The Weldon Wellbeing Pavilion is a new purpose built community leisure and wellbeing hub. The Pavilion aims to improve lives through leisure by providing inclusive, affordable and sustainable activity spaces for the entire community.

Developed in partnership with Ebbsfleet Garden City Trust, the Pavilion will be a vibrant local centre supporting health, fitness, sport and community events.

Facilities You’ll Be Part Of

• Our team will operate a wide range of facilities including:
• A fully equipped gym
• Multi use fitness studio for classes and group exercise
• Community hall (capacity up to 200 people) for sports & private hire
• 3G football pitch and tennis court
• Changing rooms and a fully accessible Changing Places facility
• On site café, breakout spaces & reception area

Join our team as a Recreation Assistant and play a key role in creating a safe, welcoming and energetic environment for all leisure centre visitors. In this varied role you’ll supervise customers across all areas, support the smooth daily running of the centre and ensure everyone enjoys a high‑quality experience. You’ll be part of a team that prides itself on excellent customer service and works together to maintain a positive atmosphere throughout the facility.

As a proactive member of the leisure centre team you’ll help the centre meet its performance goals while always keeping customer safety and satisfaction at the heart of what you do. From following Normal Operating Procedures and Emergency Action Procedures to handling customer comments professionally you’ll contribute to a safe, organised and enjoyable environment. Your work will also include maintaining high standards of cleanliness and preparing the facilities for customer use to ensure the centre is always ready to welcome the community.

This is a fantastic opportunity for someone who enjoys variety, teamwork and engaging with the public. Depending on your training and experience you may also support additional areas such as reception, children’s activities, birthday parties, holiday clubs or catering. If you’re enthusiastic, reliable and committed to delivering great service we’d love for you to bring your energy and passion to our team.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 21 hours a week, Monday to Sunday (rota basis)

Requirements

• A passion and energy for the leisure industry
• Customer service understanding and awareness
• Excellent communication skills, able to think on your feet
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly and understand instructions from managers
• Well developed interpersonal skills

Desirable

• An appreciation and awareness of industry developments, new activities, trends and research
• First Aid at Work
• Defibrillation

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing date: 11th September 2026

Salary: up to £13,916 per annum

Freedom Leisure is proud to be an equal opportunities employer.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.