Job Description:

The position will report to the quality manager and is responsible for meeting the expectations of ITW and its customers regarding Delivery and Quality of all products manufactured in their assigned Business Unit. Also, responsible for the implementation of corporate, division and plant quality procedures in a collaborative manner into their assigned business unit or commodity lines, will also assure the Business Unit team members are trained and adhere to the quality system procedures.

Company Overview

ITW Description:

Illinois Tool Works Inc. (NYSE: ITW) is a global Fortune 300 diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries.  

StampTech Fasteners TM Division Description:

The ITW StampTech Fastener TM Division serves the major OEMs and Tier suppliers in the North American automotive market.  The division supplies stamped metal fasteners and engineered fastener assemblies that leverage our deep-draw stamping technologies.  Locations include Gallatin, TN, Lexington, KY & Naugatuck, CT.  

 The Division drives profitability by leveraging its innovative solutions and application engineering.  In addition to ITW’s industry leading research and development capabilities, StampTech Fasteners TM enhances our customers’ competitive advantage by maintaining advanced engineering and manufacturing facilities in North America, exchanging product, process, and benchmarking information with sister units worldwide and continually improving processes, material, and designs to ensure every product provides value and meets customer expectations.

Primary Key Responsibilities

• Ensures that all Quality related activities are carried out in a consistent and safe manner. Responsible to address any unsafe or non-environmentally friendly practices by any employee that is witnessed in any area on throughout the manufacturing floor or in the office areas.
• Owner of all customer responses and activities for the assigned commodity; this includes but is not limited to:
• Accessing customer specific web portals for data collection or reporting as required
• Visits to customer locations and or suppliers as required
• Coordinating of Customer returns of non-conforming product
• Coordination of containment, sort, and rework activities both internal & external that minimize costs and assure effectiveness
• Assuring customer issues and communications are timely and resolved expediently with robust corrective and preventive actions
• Maintaining and publishing specified customer and plant metrics
• Effectively supports and understands the ITW Product Development System (APQP-NPD) and overall launch responsibility. Responsible to complete on time all deliverables assigned to the Quality Engineer and support program Gate reviews. QE deliverables includes ownership for the PFMEA, Control Plan, Production Validation Plan (PVP), Process Capability Studies, Gage/Test Equipment planning, tryout, and qualification.
• Responsible for creating work instructions, responsible to control processes, PFMEA, control plans, gauge instructions, Inspection Instruction standard sheets.
• Champion problem solving and root cause analysis activities with production, suppliers, and customers to eliminate recurrences of non‐conformances
• Participate on the internal audit teams (TS16949, LPA, 5s)
• Help drive quality continuous improvement activities/processes to reach the “Zero Defect” mentality within the automotive industry.

Minimum Qualifications/Requirements

• Min 3 years’ experience in relevant manufacturing processes and automotive industry preferably tier 1
• Successful experience within a Tier 1 or 2 Automotive Supplier manufacturing facility
• Advanced knowledge of Automotive OEM quality standards, systems, tools and processes
• Successful Product Launch / Production Start-up experience including documentation, testing, data collection, and reporting
• Experience supporting the APQP- PPAP process to successful conclusion.
• Working knowledge of ISO/TS16949 requirements
• Bachelor’s degree in an Engineering Discipline or equivalent/relevant experience
• Certified Quality Engineer (CQE) or equivalent is preferred
• Metallurgist certification or equivalent experience preferred.
• Advanced computer skills using Microsoft Office, SPC, Technical Drawings (GD&T)
• Strong problem-solving skills

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.