About Sword Intelligence: At Sword Health, we spent years perfecting AI systems across our own patient population of millions, learning what works in real healthcare environments. Now, through Sword Intelligence, we're taking those battle-tested technologies and productizing them for health systems, governments, and insurance companies worldwide. See our website for more information.

About the role: Hospitals are hemorrhaging staff, insurance claims are drowning in bureaucracy, and governments can't keep up with demand. While everyone else talks about "digital transformation," we're actually doing it – deploying human + AI solutions that work in the real world, not just in demos.

As our QA Analyst, you'll be the guardian of quality for AI Agents that are already changing healthcare. You'll own the complete quality lifecycle, from pre-launch validation to continuous post-deployment improvement. This means you don't just catch problems; you solve them, monitor for new ones, and proactively strengthen our AI Agents.

Think of it as being a quality engineer for the future. You'll identify issues, implement solutions, measure the impact, and continuously evolve our AI to perform better. When you spot a problem with how our AI handles a medical scenario, you'll trace it to the root cause, modify the underlying prompt/logic, validate the fix works across different contexts, and establish monitoring to prevent similar issues.

This is quality assurance that actually improves the product, not just documents what's wrong with it.