The Manufacturing Training & Repair Specialist is responsible for developing employee capabilities through structured training, skills development, and cross-training initiatives while supporting production through repair, rework, and quality improvement activities. This role serves as a key resource for onboarding new employees, maintaining training documentation, managing skill matrices, and improving workforce flexibility and proficiency. 
 
The ideal candidate is a self-motivated individual who takes initiative, works independently with minimal direction, and demonstrates a strong sense of urgency in supporting employee development, product quality, and repair activities. 
 
Approximate Time Allocation: Training & Development (30%); Repairs, Rework & Operational Support (70%). 

Key Responsibilities 

• Conduct onboarding and training for new employees on products, processes, technologies, tools, and standard work instructions. 

• Develop, maintain, and administer training programs to improve workforce skills and competency. 

• Manage and update employee skill matrices and training records. 

• Evaluate employee proficiency and recommend development opportunities. 

• Coordinate and deliver cross-training initiatives to increase workforce flexibility and operational coverage. 

• Develop and maintain training documentation, work instructions, and process guides. 

• Conduct follow-up evaluations to verify training effectiveness and retention. 

• Perform product repairs and rework activities on products and assemblies. 

• Diagnose product defects and implement effective corrective actions. 

• Perform buffing, polishing, and cosmetic restoration to meet product appearance standards. 

• Maintain repair logs, tracking systems, and related documentation. 

• Complete cosmetic touch-ups and finishing work to ensure products meet quality and appearance expectations. 

• Collaborate with Quality and Production teams to identify recurring issues and implement improvements. 

• Support continuous improvement initiatives focused on safety, quality, productivity, and employee development. 

Requirements 

• Minimum of 3 years of experience in a manufacturing, assembly, repair, or production environment or bike industry shop experience.

• 1-2 years training, mentoring, or coaching employees preferred. 

• Experience with product repair, rework, buffing, polishing, finishing, and cosmetic restoration techniques preferred. 

• Strong understanding of manufacturing processes, assembly methods, and quality standards. 

• Ability to work independently, prioritize work effectively, and operate with minimal supervision. 

• Strong sense of urgency and effective problem-solving skills.