Program Assistant (Casual)

Core Function:

Under the direction of the Program Manager/Program Coordinator, plans or participates in the planning of appropriate activities and providing high quality services to clients of the Day Program.

Responsibilities:

• Under the overall direction of the Senior Coordinator/Program Coordinator, participates in the planning of appropriate activities for clients of the program

• Implements and ensures smooth operation of the activities in a safe, hygienic and supportive environment

• Provides timely and appropriate crisis intervention or behaviour management and ensures that the clients' physical, social and emotional needs are appropriately met

• Provides timely and appropriate support/information and referral/placement/outreach to clients/volunteers (as appropriate) to ensure that the clients/volunteers' social/ recreational/development needs are appropriately met

• Works closely with client and caregiver in ensuring appropriate design of care plan/program plan and ongoing monitoring of plan

• Ensures appropriate assessment, placement, matching and support for volunteers

• Provides effective guidance, training and support to the volunteers in the program

• Maintains up to date and accurate files, records and statistics on the program

• Maintains accurate record of fees and expenditures

• Complies with risk management policy for health and safety and infection control

• Keeps up-to-date with developments and best practices in the field

• Other duties as assigned

Qualifications:

• Diploma in Social Work or Social Services, health sciences, activation, or equivalent

• Experience in geriatric rehabilitation is essential

• Excellent customer service skills

• Ability to work independently and contribute effectively as a team player

• Computer literacy in Microsoft Office Suite

• Recent certification in C.P.R.

• Recent satisfactory Police Vulnerable Sector Screen result

• Fluency in English and ability to converse in Chinese

• Must be able to work across different Yee Hong sites as needed

Physical Demands:

• This is a casual position.

• Some lifting and transferring required

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