Job Description

Located in the heart of Central Ohio, Illuminate USA is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we’ve rapidly grown to over 1,500 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere. 

This is an exciting time to join Illuminate USA as we continue to grow and innovate. We’re not just building solar panels—we’re building a team of dedicated, passionate associates eager to make a real impact. If you’re looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you! 

We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area.  

The Production Line Support role is a critical production support position responsible for maintaining line stability, minimizing downtime, and supporting safe, high-quality panel production. This role provides operational coverage across certified technician stations, fills in for absenteeism and Team Lead coverage when needed, and serves as a trainer and technical resource for new hires.

Production Line Support associates are fully certified in all designated technician functions within their assigned department (Pre-Lam or Post-Lam) and are expected to demonstrate strong troubleshooting capability, leadership presence, and ownership of line performance.

Essential Duties and Responsibilities

• Fill in for Team Lead when absent or as directed.

• Provide break, lunch, and absenteeism coverage across certified technician stations.

• Maintain strong attendance, professionalism, and positive team communication.

• Demonstrate strong troubleshooting capability across certified machines; master at least three (3) machines within assigned area.

• Monitor production lines and proactively address slowdowns or downtime.

• Track and document downtime accurately.

• Use PDA scanner to escalate issues outside of role scope to Equipment or Maintenance.

• Escalate safety, quality, and equipment concerns immediately to Team Lead.

• Monitor tools and supplies; notify Team Lead of needs at beginning of shift.

• Maintain all production and quality checklists.

• Train and coach new hires within certified areas.

• Support problem solving and continuous improvement initiatives.

Qualification Requirements

• Must be certified in all designated Technician functions within assigned department (e.g., soldering, framing, module rework, string rework, etc.).

• Certification must be validated and documented by the Training team.

• Minimum one (1) year experience as a Technician.

Qualifications

• High School Diploma or GED required.

• Previous manufacturing or equipment operation experience preferred.

• Strong technical aptitude.

• Ability to troubleshoot equipment and process issues.

• Strong communication and teamwork skills.

• Basic computer skills for documentation and equipment interfaces.

• Commitment to safety, quality, and integrity.

• Reliability and strong attendance record.

Work Environment & Schedule

• Fully onsite.

• Fixed 12-hour shifts (day or night depending on assigned team).

• Work performed around production equipment and in confined spaces.

• PPE required including safety glasses, gloves, hearing protection, and area-specific requirements.

Physical Requirements

This role requires continuous physical activity throughout a 12-hour shift, including:

• Standing up to 12 hours

• Walking production areas up to 12 hours

• Bending, lifting, pushing, and pulling up to 50 lbs

• Reaching forward and downward regularly

• Close visual attention including flashing stack lights and production cues

• Ability to maneuver between equipment spaces as required by layout

Illuminate USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law.

Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.