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At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Product Manager role is a member of the Technology team responsible for leading the strategic direction of digitally led initiatives within Disney Experiences. The team runs all aspects of product strategy, concept development, defining, and implementing these initiatives in collaboration with key team members and partners. They will work with the manager and senior manager to support platform roadmap, integration across products and capabilities, and long-term commercial growth program at scale. They will work closely with operations, design, analytics, development, and executive teams to bring products to market and develop and grow business opportunities for Disney Experiences. A successful candidate will be highly analytical, able to work effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into high quality products and applications that Guests love!  

About the Team

The Travel Trade and Groups Sales Platforms team within Disney Experiences Technology & Digital enables business growth through a portfolio of digital products that support product distribution, group sales, and partner commerce. The team is responsible for technology solutions that power travel agent bookings, wholesale distribution, group and event sales, digital marketing capabilities for travel trade, and connectivity with third-party partners across Walt Disney World, Disneyland Resort, Disney Cruise Line, and Disney Signature Experiences.

This is a 30-month Project Hire position with no guarantee of permanent placement.

What You'll Do

As a Product Manager, you will contribute to the strategy, development, and optimization of commercial platforms that connect Disney products with Guests, Travel Agents, Wholesale Distributors, and Sales teams around the world. You will collaborate closely with Engineering, Sales, Pricing, and Operations teams to support product development and launches, and drive continuous improvement through data-driven insights. This role offers the opportunity to work across multiple platforms and business models, helping shape the future of Disney's travel commerce ecosystem while delivering innovative solutions that support growth, operational efficiency, and exceptional Guest experiences.

• Assist with full life-cycle development of technology- or data-based products and experiences, from ideation through delivery 

• Support teams in defining product strategies and roadmaps, translating technical requirements into functional capabilities 

• Collaborate with engineering, UX, marketing, sales and business partners to ensure effective cross-functional alignment 

• Contribute to the end-to-end product lifecycle, including initiation, solution definition, development, launch, and continuous delivery 

• Support the design, enhancement, and integration of software features or third-party solutions 

• Participate in the development of cross-platform applications that connect multiple systems

• Conduct preliminary research, assist with hyper-care support, and help measure product KPIs 

• Investigate bugs and support optimizing frameworks for scalability, performance, and user experience 

• Partner with engineering teams to address challenges related to new technologies, user-centric design, solution testing, and architecture considerations

• Contribute to the creation of user and buyer personas, value propositions, and analysis of metrics and session behavior 

• Apply knowledge of innovative digital technologies within the product space 

• Continue learning Lodging, Travel Trade and Group Sales product and technology ecosystems

• Stay current with emerging technologies and industry trends  

Required Qualifications

• Minimum 3 years of related work experience 

• Troubleshooting skills, ability to determine impacts, ability to resolve complex issues, and ability to exercise good judgment and initiative in stressful situations 

• Comfortable working in an agile environment 

• Technical proficiency: Agile/Scrum, UX principles, software lifecyle, product KPIs 

• Proficient in Content Management Systems and open to learning new technologies as needed 

• Can interpret data and user insights to support product decision-making 

• Familiar with product development concepts, agile practices, or software workflows 

• Capable of defining basic requirements or user stories with guidance 

• Comfortable working with cross‑functional partners to move work forward 

Preferred Qualifications

• Previous experience in Dscribe or similar Content Management System

• Previous experience with JIRA, Confluence, Airtable, Smartsheet, or similar tools 

Required Education

• Bachelor’s degree and/or equivalent work experience 

#DISNEYTECH

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