Job Description

The Personal Support Worker provides personal care and performs selected tasks, which are within their knowledge and skill, under the direction of their supervisor while adhering to regulatory and Extendicare's standards, policies and procedures.

Key Responsibilities

• To adhere to the plan of care as determined by the supervisor;
• To facilitate residents' move in and transfers where applicable;
• To observe and report on residents/clients care/service utilizing appropriate Extendicare forms or tools;
• To assist the resident/client with personal care and hygiene and activities of daily living;
• To observe and report on changes in residents/clients condition to supervisor;
• To escalate medical emergencies to supervisor or emergency medical services as appropriate;
• To plan and prepare nutritious meals as required;
• To assist with ambulation, mobilization, transferring and adaptive aids;
• To demonstrate understanding of resident/client needs and maximize abilities;
• To provide cognitive, social, emotional, and psychological support to the resident/client/family;
• To maintain resident/client information confidentiality;
• To respond to resident/client/family concerns and ensure appropriate action taken within decision making authority and or concern communicated to supervisor;
• To assist in maintaining a safe and cleanly environment, including residents/clients equipment, belongings, and nursing equipment;
• To observe & report to the Client Service Supervisor any concerns regarding client's safety, including physical environment, implement interventions as directed by his/her supervisor & advocate on client's behalf to ensure client's safety is maintained;
• To engage with other agencies involved in resident/client care as directed;
• To attend in services to develop knowledge and skills;
• To work in a position of trust with vulnerable adults (residents);
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct;
• To complete other duties as assigned.

Qualifications

• Graduate of Personal Support Worker program (or provincial equivalent certificate program with minimum 600 hours in Ontario & Alberta of theory & practicum)
• Experience working with seniors in the community health services setting
• Must possess strong written and oral communication skills
• Demonstrated organizational and time management skills
• Strong interpersonal and customer focus skills
• Must have demonstrated sound skills and knowledge of providing personal care duties
• Current Basic Cardiac Life Support and First Aid certification required
• Ability to perform tasks that are necessary for the position, e.g. lifting/transferring clients
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

​

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

​

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

​

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.