Major Responsibilities:

• Serves as the first contact with students, faculty and staff for bursar questions and issues either in person or on the phone
• Receive payments & key payments into the system of record - Banner
• Reconcile daily cash drawer with Banner report; correct discrepancies before finalizing report in Banne
• Process all request for official transcript
• Apply all charges for proctored exams / tests
• Process payments received by mail to student accounts in Banner.
• Issue bus and parking passes & maintain database (Access) for both
• Review and approve Student Computer Requests and maintain database (Access)

Perform all other related duties as assigned consistent with commonly accepted practices

Hourly Wage: $15.00

Schedule: up to 28 hours per week, primarily Monday-Friday

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience

• Six (6) months to one (1) year cash handling & customer service experience

• First class customer service and communication experience

• Strong organizational skills

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

• Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.