Responsibilities:

• Maintain documentation related to network functions, as well as maintenance and repair records
• Monitor performance and availability of networks, servers, and other infrastructure equipment
• Administrator for all network and server equipment
• Monitor network and server health and performance
• Respond to intermediate level tickets
• Respond to trouble tickets timely
• Research new technology, and implement it or recommend its implementation
• Work in a cooperative manner with team, superiors, and other departments
• Provide support for internal customers through phone, email, or in person
• Configure, install, and support the following equipment:
  • Routers and switches
  • Server operating systems
  • Communication lines including voice and data T1’s, analog lines, and internet service

• Perform data backups and disaster recovery operations
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
• Manage assigned new projects and program components to deliver services in accordance with established objectives
• Assist in the implementation of complex projects

Qualifications:

• 2-year degree required; 4-year degree preferred, in technical field
• 2 years of related experience
• Personal Attributes: Attention to Detail, Creative Thinking, Planning and Organization, Problem Solving, Teamwork
• Demonstrated ability to manage timelines and deliverables in projects.
• Ability to quickly learn new or unfamiliar technologies and products, independently using documentation and online resources
• Must be able to work both independently and in a team environment
• Experience with network protocols, managed in an enterprise environment.
• Basic knowledge and understanding of IP Telephony, running in a Cisco Call Manager system
• Basic knowledge with Cisco network equipment, Vmware, Windows Servers, LAN/WAN configuration, and wireless networks
• Basic level experience with network security, firewalls, and authentication protocols
• May be asked to be available off-hours and weekends

Minimum Physical Requirements:

• Standing, sitting, walking, talking, hearing

• Working Conditions are indoor.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance

• 15 days of PTO your first year, accrual starts day 1

• 9 paid holidays

• 401(k) plan with company contribution and match

• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year

• Short-Term and Long-Term Disability Insurance, FSA & EAP

• Paid Parental Leave & Funeral Leave

• Fitness membership discount

• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.