Position Overview

The Manufacturing Engineering Technician is responsible for all production and calibration equipment used within production operations. Key responsibilities include calibrations, preventive maintenance, equipment training, and collaboration with Engineering to identify and implement next-generation equipment solutions and improvements to existing assets.

This role supports production by troubleshooting process issues, diagnosing device and equipment failures, and implementing process improvements. The technician actively participates in technical diagnostics, root cause analysis, validation execution, and change implementation.

A strong sense of urgency is essential, with the ability to quickly prioritize and respond to critical production needs. The role also requires strict adherence to all compliance and regulatory requirements, including participation in CAPA and audit action plan execution as needed.

Essential Functions

• Lead by example living our core operational values: Listen, Challenge, Transform, Care and Commit. 
• Develop oneself to obtain a robust understanding of production procedures and tasks, including 3D printing of production components, electric assembly of devices, service and repair activities, shipping, and electrical/acoustical testing.
• Collaborate on new equipment/process implementation, and execution of improvements on existing equipment/processes. 
• Represent Manufacturing Engineering Team to other teams in operations, serving as a liaison for process improvements, production activities, and data acquisition of failure modes and device/process analysis.
• Participate in deploying facility layout changes, as required.
• Lead and oversee rework efforts, as required.
• Perform quality checks on devices.
• Identify and drive improvement efforts to support cost, quality, delivery, and safety initiatives.
• As needed, collect and trend data on returned products and process failures, and provide recommendations to engineering team on process improvements to address root causes.

• Proactively identifies growth and development opportunities within their role both technical and professional and drives for continual improvement.
• Other duties as assigned.

Competencies

• 1-3 years of equipment experience in a production environment with assembly; prefer electronics experience.
• Continuous Improvement Mindset.
• Excellent analytical and problem-solving skills required, including data acquisition and analysis.
• Excellent communication and people skills required.
• Self-motivated with strong written and verbal communication skills; ability to effectively prepare and deliver technical reports.
• Knowledge of MS Office (Word, Excel, PowerPoint). 

Desired Qualifications

Required Education:

2-year Degree in Electronics, Manufacturing, Engineering or equivalent work experience and knowledge.

Experience:

• Understanding of LEAN methodologies and applying such tools to operations.
• Hearing or medical device experience 1-3 years of equipment experience in a production environment with assembly Electronic assembly, firmware management, 3D printing systems, UV cure systems, acoustical test systems, laser marking 1-3 years of experience working in a regulated environment (i.e. ISO 9001, ISO 13485, FDA QSR)
• Experience with data acquisition/analysis, and demonstrated ability for fact-based decision-making leveraging analytics

Travel:

• Limited travel as needed by project.  0-1 weeks annually.

Other:

Other Information

Direct reports:

Manufacturing Engineering Manager

Indirect reports:

N/A

Working Environment:

Office and light assembly operations.

Physical Demands:

Sitting, standing, walking and support of assembly operations.  Some heavy lifting or strenuous activity.

Position Type and Expected Hours of Work:

Full time position during normal business hours which may include some limited after production hours support.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.

What We Offer
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are committed to an inclusive recruitment process

GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees. 

Pay Transparency Notice:  Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company’s success.  Depending on your work location, the hourly pay for this position may range from $30.00 - $33.00 hourly rate. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience.  To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.