MAIN REPONSIBILITIES / DUTIES

The Medical Solution Supervisor is responsible for providing cost effective and innovative solutions to the development and needs of China Medical team in different areas, through engagement with a broader range of internal and external stakeholders, led by Pfizer and China Medical values.

The Effectiveness and Compliance role of Medical Solution Supervisor, is responsible for supporting the implementation, coordination and continuous improvement of Medical Affairs operations and compliance activities for China Medical team. This role works closely with Medical Affairs team, finance, legal, Compliance team and MQO team to ensure efficient execution, standardized processes and compliance alignment, with increasing adoption of AI-enabled tools. All the above duties will be carried out under the guidance of Sr. Medical Affairs Effectiveness & Compliance Manager.

Compliance Execution & Process Monitoring:

• Support compliance-related processes by coordinating material submission, documentation and communication with relevant stakeholders
• Assist in delivering compliance-related training and communication
• Support internal control activities including documentation and audit readiness
• Maintain documentation and ensure traceability for compliance purposes

AI-enabled Review & Operations:

• Support the application and operation of AI-assisted tools to improve efficiency and compliance
• Support AI-assisted pre-review in grants process and perform human validation
• Maintain and monitor AI tools performance and outputs
• Update AI rules and knowledge base under guidance
• Ensure documentation and audit readiness of AI-supported processes

Operational Support & Coordination:

• Support the execution and tracking of Medical Affairs operational activities, including project coordination
• Assist in organizing and delivering training activities to support team capability development
• Support the implementation of standardized working processes and performance tracking mechanisms
• Coordinate cross-functional communication and ensure timely follow-up of operational activities

Process Identification & Continuous Improvement:

• Identify common operational patterns and support process standardization
• Analyze workflow bottlenecks and support improvement solutions
• Assist in implementing efficient and standardized workflows
• Facilitate sharing of best practices within the team
• Support integration of optimized processes into AI workflows

SME Support & Capability Enablement:

• Act as a subject matter contact for assigned processes
• Support knowledge sharing and consolidate best practices
• Maintain process guidance, FAQs and reference materials
• Support application of processes, AI tools and compliance requirements
• Identify recurring issues and support solution refinement

REQUIRED SKILL SET

Basic Qualifications:

• Bachelor’s degree or above in relevant field
• Basic understanding of Medical Affairs operations and compliance requirements
• Experience with process coordination and digital tools
• Strong execution and coordination capability
• Good communication and collaboration skills
• Attention to detail and problem-solving ability

Experience:

• 3–5 years pharmaceutical or Medical Affairs related experience
• Experience in operations support or project coordination

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.