At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Manager, Infrastructure & Workplace Services will lead a team of QA Analysts, testers and a technical writer to support the Data Labeling and Compliance Team. The Manager will be responsible for creating test plans, building test cases and the automation of the testing process.

What You Will Do

• Create test plans and build test cases
• Help build user content
• Obtain testing artifacts for results
• Perform user acceptance testing UAT testing for Enterprise Application Services business applications with the M365 program rollout.
• Perform UAT testing Microsoft Azure Information Protection AIP/labeling of M365 artifacts into non M365 repositories.
• Perform UAT for testing how data classifications/labels function within and outside of M365 migrating heritage.
• Track and communicate test results to key RTX stakeholders
• Perform UAT Remediation Testing as part of the M365 program.
• QA Team will work on automating UL test cases and creating the appropriate playbooks in general Test Automation.
• QA team support the automation tool POC and will implement the test automation scripts
• Comprehensive test scripts for UAT and non-functional testing
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience

• Experience with software quality assurance (QA) methodologies and testing practices.

• Experience with Jira and Confluence.

• Experience analyzing system functionality and documenting software defects.

• Experience preparing technical documentation and collaborating with cross-functional teams.

Qualifications We Prefer

• Basic familiarity of Azure Information Protection
• Familiarity with codeless automation tools
• Familiarity with project management principles and tools
• Capable of leading QA meetings
• Strong Windows troubleshooting skills

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.